We recognized that for our future, and for the way the customer was now shopping, we had to have one point of view. All roads lead back to the customer. — Karen Katz Copy Share Image
For what we want to accomplish in the future, we have to be able to view everything from the eyes of the customer. — Karen Katz Copy Share Image
We have a very robust online business, but convincing luxury houses to join us on the website has involved a lot of groveling. — Karen Katz Copy Share Image
The demographics and the psychographics show that there should be, over the longer term, a continued growth in the numbers of customers who will… — Karen Katz Copy Share Image
When my son was little, we mothers always did the Halloween parties, and I would wear my orange-and-black Chanel. It comes in handy on… — Karen Katz Copy Share Image
Diane von Furstenberg is an extraordinary woman. She's modern. She's a mother, a grandmother, a leader. — Karen Katz Copy Share Image
Bergdorf Goodman is positioned at the very top of the luxury pyramid, and I think that as we go through this next phase of… — Karen Katz Copy Share Image
We want you always to feel confident shopping at Neiman Marcus, and your trust in us is our absolute priority. — Karen Katz Copy Share Image
People ask me, 'What keeps you up at night?' It's delivering a personal experience to every Neiman Marcus customer. It's the hardest thing we… — Karen Katz Copy Share Image
We deeply regret and are very sorry that some of our customers' payment cards were used fraudulently after making purchases at our stores. — Karen Katz Copy Share Image
