When people are speaking, they require our undivided attention. We focus on them; we listen very carefully. We listen to the spoken words and the unspoken messages. This means looking directly at the person, eyes connected; we forget we have… — Frances Hesselbein Copy Share Image
Not long after I was married, World War II began. My husband John volunteered for the Navy and was sent to Pensacola for training… — Frances Hesselbein Copy Share Image
... I try ... to use my own voice in a way that shows caring, respect, appreciation, and patience. Your voice, your language, help… — Frances Hesselbein Copy Share Image
The leader builds dispersed and diverse leadership - distributing leadership to the outermost edges of the circle to unleash the power of shared responsibility. — Frances Hesselbein Copy Share Image
Leadership is not a basket of tricks or strategies or skills that you pull out. Leadership begins with the quality of the person. — Frances Hesselbein Copy Share Image
If we are to remain mission focused, as we must be if we are to be relevant in an uncertain age, the abandoning those… — Frances Hesselbein Copy Share Image
It takes courage for a leader to identify and confront self-imposed barriers, to put in place the personal strategies required to unleash the energy,… — Frances Hesselbein Copy Share Image
... I never look at my watch if I'm talking with someone. I think that's such an insulting gesture! It suggests you're trying to… — Frances Hesselbein Copy Share Image
There is just one reason that we are placed on this Earth. That reason is to love and be loved - in that order. — Frances Hesselbein Copy Share Image
Communication is not saying something; communication is being heard, — Frances Hesselbein Copy Share Image
The Millennial mindset is one on the pulse of changing technology. They multi-task and enjoy a challenge. They need projects that utilize their knowledge… — Frances Hesselbein Copy Share Image
People know that pursuing a mission without achieving results is dispiriting; achieving results without a mission is meaningless. — Frances Hesselbein Copy Share Image
No matter what business you're in, everyone in the organisation needs to know why — Frances Hesselbein Copy Share Image
