“The people who work within these industries or public services know that there are basic flaws. But they are almost forced to ignore them and to concentrate instead on patching here, improving there, fighting the fire or caulking that crack.… — Peter F. Drucker Copy Share Image
“Psychological despotism, whether enlightened or not, is gross misuse of psychology. The main purpose of psychology is to acquire insight into, and mastery of,… — Peter F. Drucker Copy Share Image
“Knowledge work is not defined by quantity. Neither is knowledge work defined by its costs. Knowledge work is defined by its results.” — Peter F. Drucker Copy Share Image
“This defines entrepreneur and entrepreneurship - the entrepreneur always searches for change, responds to it, and exploits it as an opportunity.” — Peter F. Drucker Copy Share Image
“1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?2” — Peter F. Drucker Copy Share Image
“Direct results always come first. In the care and feeding of an organization, they play the role calories play in the nutrition of the… — Peter F. Drucker Copy Share Image
“Follow these five decision steps when hiring someone: Understand the job, consider three to five people, study candidates performance records to find their strengths,… — Peter F. Drucker Copy Share Image
“problem solving, however necessary, does not produce results. It prevents damage. Exploiting opportunities produces results.” — Peter F. Drucker Copy Share Image
“Converting a decision into action requires answering several distinct questions: Who has to know of this decision? What action has to be taken? Who… — Peter F. Drucker Copy Share Image
“The work relationship has to be based on mutual respect. Psychological despotism is basically contemptuous—far more contemptuous than the traditional Theory X. It does… — Peter F. Drucker Copy Share Image
“The last question (ii) is the only one which is not primarily concerned with strengths. Subordinates, especially bright, young, and ambitious ones, tend to… — Peter F. Drucker Copy Share Image
“Society, community, family are all conserving institutions. They try to maintain stability and to prevent, or at least slow down, change. But the organization… — Peter F. Drucker Copy Share Image
