A shift toward access and service would deepen the big-box retailer's relationship to customers and win their loyalty. A service focus would bring more rewarding, frequent, and lasting contact with grateful customers. — Lisa Gansky Copy Share Image
At the global level, there are a growing number of city-based bike-sharing programs that take advantage of mobile devices to reserve your bike, keep track of it, and collect data that helps to improve the service. — Lisa Gansky Copy Share Image
I really like Kickstarter because you don't have to be a Medici to fund the arts and sciences or to get behind a big… — Lisa Gansky Copy Share Image
Our ever-present mobile devices provide the immediate and convenient information necessary to make sharing things truly irresistible. — Lisa Gansky Copy Share Image
We are able to use technology to make it clear that someone's car is available or a room in a home is accessible; that… — Lisa Gansky Copy Share Image
Walmart and other big-boxers could become the center of gravity for the conservation of goods, employ people with actual know-how, and develop deeper, longer… — Lisa Gansky Copy Share Image
RelayRides and WhipCar, AirBnB, Roomorama and One Fine Stay are all stellar examples of how new, access-based offers entice and provoke insurance companies and… — Lisa Gansky Copy Share Image
Insurance and funding traditionally drive capital investment. But in a world based on access, not ownership, the duration, value, cost and extent of financial… — Lisa Gansky Copy Share Image
The Mesh is reshaping how we go to market, who we partner with and how we invite participation and engage new customers. . .… — Lisa Gansky Copy Share Image
A shift toward access and service would deepen the big-box retailer's relationship to customers and win their loyalty. A service focus would bring more… — Lisa Gansky Copy Share Image
The Mesh difference is that with GPS-enabled mobile Web devices and social networks, physical goods are now easily located in space and time. — Lisa Gansky Copy Share Image
For most jobs, especially those in the digital economy, there is no objective standard for being 'qualified.' If you and the team you're working… — Lisa Gansky Copy Share Image
The Mesh is about creating and managing what's perishable. It provides businesses with the ability to reach an audience of one, at a precise… — Lisa Gansky Copy Share Image
