“Since we’re hard-wired to experience emotions before we can respond to them, it’s the one-two punch of reading emotions effectively and then reacting to them that sets the best self-managers apart.” — Travis Bradberry Copy Share Image
When managers overdo micromanaging of others, they probably hired the wrong people or failed to give them a clear idea of what each one is to accomplish. I prefer to train employees to be self-managers, just as in an orchestra… — Philip Kotler Copy Share Image
