The Four Keys of Great Managers: When selecting someone, they select for talent ... not simply experience, intelligence or determination. When setting expectations, they define the right outcomes ... not the right steps. When motivating someone, they focus on strengths… — Marcus Buckingham Copy Share Image
Forcing your employees to follow required steps only prevents customer dissatisfaction. If your goal is truly to satisfy, to create advocates, then the step-by-step approach alone cannot get you there. Instead, you must select employees who have the talent to… — Marcus Buckingham Copy Share Image
Too many of the organizations I have observed resemble a farm in Kansas. They have lots of fences and silos as well as a… — Marcus Buckingham Copy Share Image
Most of my work has been in corporations, studying how you build an organization that helps people to identify and work to their strengths. — Marcus Buckingham Copy Share Image
You can find energizing moments in each aspect of your life, but to do so you must learn how to catch them, hold on… — Marcus Buckingham Copy Share Image
“The power of skills and knowledge is that they are transferable from one person to another. Their limitation is that they are often situation-specific… — Marcus Buckingham Copy Share Image
We're all filled with naturally recurring patterns that make us unique - they're called talents. And our charge is to bloody well use them. — Marcus Buckingham Copy Share Image
The corporate world is appallingly bad at capitalizing on the strengths of its people. — Marcus Buckingham Copy Share Image
If you want execution, hail only success. If you want creativity, hail risk, and remain neutral about success. — Marcus Buckingham Copy Share Image
Emphasize your strengths on your resume, in your cover letters and in your interviews. It may sound obvious, but you'd be surprised how many… — Marcus Buckingham Copy Share Image
In most cases, no matter what it is, if you measure it and reward it, people will try to excel at it — Marcus Buckingham Copy Share Image
Life's tricky for women because they have to make more choices than men. And yes, choice is good, but boy, you better be an… — Marcus Buckingham Copy Share Image
Companies don't have one culture. They have as many as they have supervisors or managers. You want to build a strong culture? Hold every… — Marcus Buckingham Copy Share Image
Every time you make a rule you take away a choice, and choice, with all of its illuminating repercussions, is the fuel for learning. — Marcus Buckingham Copy Share Image
“to encourage people to take responsibility for who they really are. And it is the only way to show respect for each person. Focusing… — Marcus Buckingham Copy Share Image
There is no shortage of mechanisms by which to measure almost anything. — Marcus Buckingham Copy Share Image
