“If you feel you don’t know the right people, turn to the next person you see on the street and introduce yourself—that… — Raoul Davis Jr Copy Share Image
The two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total… — Bill Capodagli Copy Share Image
“managers must find a new approach to quality—one that moves beyond the traditional “total quality management” tools of the past quarter century.” — Anonymous Copy Share Image
“Why doesn’t every fire once kindled, survive and thrive? Why doesn’t every person accomplish her dreams? The simple answer is that the… — Raoul Davis Jr Copy Share Image
No nation has embraced Total Quality Management, e-commerce and e-government with greater enthusiasm than Dubai. Such innovations have given Dubai a competitive… — Abdul Aziz Al Ghurair Copy Share Image
If I had learned more about business ahead of time, I would have been shaped into believing that it was only about… — Anita Roddick Copy Share Image
“Customer satisfaction is the key determinant of quality. If a product satisfies the customer or meets the customer's specifications, then it is… — Penelope Przekop Copy Share Image
The reasonable man adapts himself to the world; the unreasonable one persists to adapt the world to himself. Therefore all progress depends… — George Bernard Shaw Copy Share Image
“The exciting news is that you’re not only the customer who wants a 5-star career; you’re also the one and only person… — Penelope Przekop Copy Share Image
The more you hardwire a company on total quality management, the more it is going to hurt breakthrough innovation, — Vijay Govindarajan Copy Share Image
The late W. Edwards Deming, guru of Quality management, once declared, 'The most important things we need to manage can't be measured.'… — Alfie Kohn Copy Share Image
Quality management is needed because nothing is simple anymore, if indeed it ever was. — Phil Crosby Copy Share Image
“The 'Journey of quality' speaks of the paradigm of 'a process approach' of good inputs to a high success" in ISO9001:2008 Quality… — Priyavrat Thareja Copy Share Image
“In many industries, however, what some call hypercompetition is a self-inflicted wound, not the inevitable outcome of a changing paradigm of competition.… — Michael E. Porter Copy Share Image
“Quality management ensures that an organization, product, or service is consistent, effective, and meet customers’ expectation.” — Pearl Zhu Copy Share Image
The potential of this nation is as boundless as the imagination and drive of the American people. . . . Quality management… — George H. W. Bush Copy Share Image
“The road to your highest achievements leads through environments that support you.” — Raoul Davis Jr Copy Share Image
