“many clients’ companies lose money, and typically one of a dozen or so common reasons can explain why. Thus, one commonly used… — Victor Cheng Copy Share Image
“Because the profitability framework won’t give me the additional information I need about customers and competitors, I’ve officially exhausted its usefulness. My… — Victor Cheng Copy Share Image
“using the profitability framework, you might be able to determine that a client’s profits have declined due to an industry-wide price war.… — Victor Cheng Copy Share Image