The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer. — Thomas J. Watson Copy Share Image
All the problems of the world could be settled easily if men were only willing to think. The trouble is that men very often… — Thomas J. Watson Copy Share Image
Whenever an individual or a business decides that success has been attained, progress stops. — Thomas J. Watson Copy Share Image
You don't hear things that are bad about your company unless you ask. It is easy to hear good tidings, but you have to… — Thomas J. Watson Copy Share Image
It was courage, faith, endurance and a dogged determination to surmount all obstacles that built this bridge. — Thomas J. Watson Copy Share Image
Design must reflect the practical and aesthetic in business but above all... good design must primarily serve people. — Thomas J. Watson Copy Share Image
Treat each case as an individual case, and give every man an opportunity to earn just as much money as he is capable of… — Thomas J. Watson Copy Share Image
It is a common mistake to think of failure as the enemy of success. Failure is a teacher-a harsh one, but the best. Pull… — Thomas J. Watson Copy Share Image
When asked how to achieve success more rapidly, came the quick reply, 'Double your failure rate'. — Thomas J. Watson Copy Share Image
Really big people are, above everything else, courteous, considerate and generous - not just to some people in some circumstances - but to everyone… — Thomas J. Watson Copy Share Image
The best way to supervise your men is from their reports that they make out. — Thomas J. Watson Copy Share Image
Wisdom is the power to put our time and our knowledge to the proper use. — Thomas J. Watson Copy Share Image
Follow the path of the unsafe, independent thinker. Expose your ideas to the danger of controversy. Speak your mind and fear less the label… — Thomas J. Watson Copy Share Image
