“Across organizations in services, manufacturing, healthcare and government, eighty percent of an organization’s improvement potential lies in front-line ideas.” — Alan G. Robinson Copy Share Image
“Research has found that in most companies managers who get promoted rapidly spend most of their time networking and politicking, while their more effective colleagues spent their time building their units and developing their people.” — Alan G. Robinson Copy Share Image
“Try this: Identify a bottom-up improvement or innovation in your organization, and interview the person who championed it. Chances are you will find a… — Alan G. Robinson Copy Share Image
“Employee ideas illustrate the profound understanding of a company's capabilities and customers that only people working on the front-lines can possess.” — Alan G. Robinson Copy Share Image
“After years of operating in a top-down manner that emphasizes control and conformance, organizations are rife with obstacles to bottom-up ideas that front-line staff… — Alan G. Robinson Copy Share Image
“Very few managers know how to effectively tap the biggest source of performance improvement available to them: namely, the creativity and knowledge of the… — Alan G. Robinson Copy Share Image
“Across organizations in services, manufacturing, healthcare and government, eighty percent of an organization’s improvement potential lies in front-line ideas.” — Alan G. Robinson Copy Share Image
“Research has found that in most companies managers who get promoted rapidly spend most of their time networking and politicking, while their more effective… — Alan G. Robinson Copy Share Image
