One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions,… — John P. Kotter Copy Share Image
Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their… — John P. Kotter Copy Share Image
At any one time the world has a very limited number of Steve Jobs or Winston Churchills or Thomas Watson the firsts. These are… — John P. Kotter Copy Share Image
One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see… — John P. Kotter Copy Share Image
Producing major change in an organization is not just about signing up one charismatic leader. You need a group - a team - to… — John P. Kotter Copy Share Image
Congress is full of people who get reelected and reelected. How can you have urgency when there are all of those safe seats? — John P. Kotter Copy Share Image
Commercial organisations that operate responsibly have benefitted by increased revenues of 682% compared to 166% for those that don't — John P. Kotter Copy Share Image
I am often asked about the difference between 'change management' and 'change leadership,' and whether it's just a matter of semantics. These terms are… — John P. Kotter Copy Share Image
Leadership defines what the future should look like, aligns people with that vision, and inspires them to make it happen despite the obstacles. — John P. Kotter Copy Share Image
Over the years I have become convinced that we learn best - and change - from hearing stories that strike a chord within us. — John P. Kotter Copy Share Image
What's really driving the boom in coaching, is this: as we move from 30 miles an hour to 70 to 120 to 180......as we… — John P. Kotter Copy Share Image
In terms of getting people to experiment more and take more risk, there are at least three things that immediately come to my mind.… — John P. Kotter Copy Share Image
