Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to… — Stewart Butterfield Copy Share Image
We're still at the beginning of a major transition in how people communicate and work together. — Stewart Butterfield Copy Share Image
I see all kinds of people work hard all over the world, and some of them are barely making it. I don't just mean… — Stewart Butterfield Copy Share Image
What motivates me is just to do a really, really good job at something. If I were a better musician, I probably would've ended… — Stewart Butterfield Copy Share Image
The most productive employees, from my experience, are those who go home at 5:30 P.M. but are hyperfocused at work. People can only think… — Stewart Butterfield Copy Share Image
People think I'm smart because Flickr was successful. I'm lucky. Maybe I'm smart, too. But, I'm lucky. — Stewart Butterfield Copy Share Image
We created materials to explain Slack to individuals - what it was for, how it worked, what you're supposed to do - but we… — Stewart Butterfield Copy Share Image
People tend to overestimate the short-term impact of technological change. In the short-term, it's not going to make that much of a difference. — Stewart Butterfield Copy Share Image
There's a lot that's wrong with the way we work - bad habits that develop around control of information, people hoarding information as a… — Stewart Butterfield Copy Share Image
You have to figure out what conversion means in your case. What does retention mean? What does activation mean? For every business, it's going… — Stewart Butterfield Copy Share Image
It’s hard to imagine the revenue from selling the prints will cover the cost of lost goodwill. — Stewart Butterfield Copy Share Image
There's a lot of automation that can happen that isn't a replacement of humans but of mind-numbing behavior. — Stewart Butterfield Copy Share Image
Flickr was designed partly to market itself. There are a lot features, in place early on, that let people take their photo, upload it… — Stewart Butterfield Copy Share Image
