“When you make a mistake, give an apology without an excuse attached to it. The longer an apology, the less authentic it is.” — Steve Maraboli Copy Share Image
If one makes a mistake, then an apology is usually sufficient to get things back on an even keel. However-and this is a big ‘however’- most people do not ever know why their apology did not seem to have any… — Andy Andrews Copy Share Image
