“In our studies of managers, we have found that the difference between those who take the initiative and those who do not… — Harvard Business Review Copy Share Image
PDCA is the essence of managerial work: making sure the job gets done today and developing better ways to do it tomorrow. — Brian L. Joiner Copy Share Image
“We can quibble about what precise percentage of performance it accounts for, but no one can seriously question that smartness—the intellectual ability… — Justin Menkes Copy Share Image
