“In the cultures of some companies, management depends heavily on the innate goodness and professionalism of its employees to constantly compensate for systemic deficiencies, chronic understaffing, and substandard subcontractors.” — Chesley B. Sullenberger Copy Share Image
The efficiency of most workers is beyond the control of the management and depends more than has been supposed upon the willingness of men to do their best. — Sumner Slichter Copy Share Image
