Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that… — John P. Kotter Copy Share Image
Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that… — John P. Kotter Copy Share Image
Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change. — John P. Kotter Copy Share Image
At any one time the world has a very limited number of Steve Jobs or Winston Churchills or Thomas Watson the firsts. These are… — John P. Kotter Copy Share Image
One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see… — John P. Kotter Copy Share Image
Producing major change in an organization is not just about signing up one charismatic leader. You need a group - a team - to… — John P. Kotter Copy Share Image
Congress is full of people who get reelected and reelected. How can you have urgency when there are all of those safe seats? — John P. Kotter Copy Share Image
Commercial organisations that operate responsibly have benefitted by increased revenues of 682% compared to 166% for those that don't — John P. Kotter Copy Share Image
I am often asked about the difference between 'change management' and 'change leadership,' and whether it's just a matter of semantics. These terms are… — John P. Kotter Copy Share Image
Leadership defines what the future should look like, aligns people with that vision, and inspires them to make it happen despite the obstacles. — John P. Kotter Copy Share Image
Over the years I have become convinced that we learn best - and change - from hearing stories that strike a chord within us. — John P. Kotter Copy Share Image
What's really driving the boom in coaching, is this: as we move from 30 miles an hour to 70 to 120 to 180......as we… — John P. Kotter Copy Share Image
In terms of getting people to experiment more and take more risk, there are at least three things that immediately come to my mind.… — John P. Kotter Copy Share Image
