Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the… — Sanjay Kumar Copy Share Image
But there's still so much you can do with technology to improve the customer experience. And that's the sense in which I… — Jeff Bezos Copy Share Image
“Personalized interactions greatly improve customer service and let customers know that your company cares about them and their problems.” — Oscar Auliq-Ice Copy Share Image
I'd rather spend money on things that improve the customer experience than on marketing. — Tony Hsieh Copy Share Image
If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in… — Michael Dell Copy Share Image
![“If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share?” quote by Michael Dell](https://sms4smile.com/quotes/img-quotes/e1b/michael-dell-6511_company_if-we-have-99-market-share-of-ford-compa_3207882.jpg)