“What happens next is that we are going to take a few moments, complete some of your personal details and get things set up for you to receive everything in the quickest possible” — Phil M Jones Copy Share Image
“There are two types of people in this world: those who resist change in favor of nostalgia and those who move with the times… — Phil M Jones Copy Share Image
“You couldn’t do me a further favor, could you? (I mean, they said yes the first time.) Next time you see Steve, could you… — Phil M Jones Copy Share Image
“The good news is you already know that what you are doing now is not working, so what is the harm in trying this?” — Phil M Jones Copy Share Image
“Before you make your mind up, why don’t we just run through the details one more time so you can know what it is… — Phil M Jones Copy Share Image
“If you give me a chance in the role, then I am confident you will thank me later.” — Phil M Jones Copy Share Image
“What most people do is complete the forms with me here today. You then receive your welcome pack and we get you booked in… — Phil M Jones Copy Share Image
“You wouldn’t happen to know...” (This throws down a challenge, which makes people want to prove you wrong.) “... just one person...” (Just one,… — Phil M Jones Copy Share Image
“Just out of curiosity, what needs to happen for you to make a decision about this?” — Phil M Jones Copy Share Image
“It works great.” Nine times out of ten, his customers were delighted with that answer.” — Phil M Jones Copy Share Image
“I’m guessing you haven’t got around to looking over the documents yet?” — Phil M Jones Copy Share Image
