“Healthcare culture is a system of shared values and behaviors that focus caregiver activity on improving the patient experience.” — James Merlino Copy Share Image
Things that people thought not possible when they were proposed and blown off become enormously successful. There are a lot of ideas that never… — James Merlino Copy Share Image
You frequently hear the phrase "culture eats strategy for lunch!" This is something that they don't teach you in school and few leaders appreciate.… — James Merlino Copy Share Image
“A pattern of shared basic assumptions learned by a group as it solved its problems of external adaptation and internal integration.”7” — James Merlino Copy Share Image
Good C-suite executives rise to the top because they can execute. Good execution at the operational level requires us to have a solid handle… — James Merlino Copy Share Image
Talking about improving the culture, I prefer to say "develop" or "evolve" rather than "change". If I walk into a room and say: "we… — James Merlino Copy Share Image
I have participated as a leader in many organizations where the leadership culture was just mean - ugly, where competitiveness, and destructive relationships stymied… — James Merlino Copy Share Image
“Healthcare culture is a system of shared values and behaviors that focus caregiver activity on improving the patient experience.” — James Merlino Copy Share Image
As a physician, we are taught that learning and education never stop - they are lifelong. I think education comes in various forms: formal,… — James Merlino Copy Share Image
