Talking about improving the culture, I prefer to say "develop" or "evolve" rather than "change". If I walk into a room and say: "we are here to change the organization," it sends shock waves through the group. If I say:… — James Merlino Copy Share
Things that people thought not possible when they were proposed and blown off become enormously successful. There are a lot of ideas that never succeed - but we all know the crazy ideas that did - who would have thought 30 years ago that people would pay $4 for a cup of coffee - but today, we have 20,000 Starbucks… — James Merlino Copy Share
You frequently hear the phrase "culture eats strategy for lunch!" This is something that they don't teach you in school and few leaders appreciate. Cultural influences come at you from two different directions. There is the organizational culture that you must understand if you are to impact significant strategic initiatives. If the "people" are on board, you can achieve anything.… — James Merlino Copy Share
“A pattern of shared basic assumptions learned by a group as it solved its problems of external adaptation and internal integration.”7” — James Merlino Copy Share Image
Good C-suite executives rise to the top because they can execute. Good execution at the operational level requires us to have a solid handle on details - that doesn't mean operators don't delegate, it just means that they have a strong line of site to the front lines because they know that is where operational success is driven. As people… — James Merlino Copy Share
Talking about improving the culture, I prefer to say "develop" or "evolve" rather than "change". If I walk into a room and say: "we are here to change the organization," it sends shock waves through the group. If I say: "your success to date has come from who you are, to be successful in the future, we need to get… — James Merlino Copy Share
I have participated as a leader in many organizations where the leadership culture was just mean - ugly, where competitiveness, and destructive relationships stymied… — James Merlino Copy Share Image
“Healthcare culture is a system of shared values and behaviors that focus caregiver activity on improving the patient experience.” — James Merlino Copy Share Image
As a physician, we are taught that learning and education never stop - they are lifelong. I think education comes in various forms: formal,… — James Merlino Copy Share Image
