“In Managing at Apple, we often played a video of Steve explaining his approach to giving criticism. He captured something very important: “You need to do that in a way that does not call into question your confidence in their… — Kim Malone Scott Copy Share Image
“to communicate clearly enough so that there’s no room for interpretation, but also humbly.” — Kim Malone Scott Copy Share Image
“That’s why it’s crucial to remind people that an important part of Radically Candid relationships is opening yourself to the possibility of connecting with… — Kim Malone Scott Copy Share Image
“You may be worried about earning their respect, and that’s natural. Unfortunately, though, being overly focused on respect can backfire because it’ll make you… — Kim Malone Scott Copy Share Image
“I used to keep a box of tissues in my office in case of tears. Then a person I worked with made a habit… — Kim Malone Scott Copy Share Image
“A good rule of thumb for any relationship is to leave three unimportant things unsaid each day.” — Kim Malone Scott Copy Share Image
“Here’s what I need to do to stay centered: sleep eight hours, exercise for forty-five minutes, and have both breakfast and dinner with my… — Kim Malone Scott Copy Share Image
“When you do organize a social event at work, bear these warnings in mind: even non-mandatory events can feel mandatory.” — Kim Malone Scott Copy Share Image
“Jobs articulated this approach more gently in an interview with Terry Gross: “At Apple we hire people to tell us what to do, not… — Kim Malone Scott Copy Share Image
“Is it my job to build a great company," I asked, " or am I really just some sort of emotional babysitter?" …"This is… — Kim Malone Scott Copy Share Image
“SOME COMPANIES PUT a lot of effort into bringing employees together outside of the office. It might be a happy hour, or a holiday… — Kim Malone Scott Copy Share Image
“The fastest path to artificial relationships at work, and to the gravitational pull of organizational mediocrity, is to insist that everyone have the same… — Kim Malone Scott Copy Share Image
