The first step in exceeding your customer's expectations is to know those expectations. — Roy H. Williams Copy Share Image
The first step in persuasion is to entice your target to imagine doing the thing you want them to do. — Roy H. Williams Copy Share Image
Passion doesn't create commitment; commitment creates passion. To what are you committed? — Roy H. Williams Copy Share Image
The person who achieves spectacular failure has at least attempted something bold. Failure is a temporary condition. Success is likewise temporary. Life, itself, is… — Roy H. Williams Copy Share Image
Guard the secret theater of your heart. See nothing there that you do not want to see happen in reality. — Roy H. Williams Copy Share Image
In marketing you must choose between boredom, shouting and seduction. Which do you want? — Roy H. Williams Copy Share Image
String Theory describes energy and matter as being composed of tiny, wiggling strands of energy that look like strings. And the pitch of a… — Roy H. Williams Copy Share Image
According to String Theory, what appears to be empty space is actually a tumultuous ocean of strings vibrating at the precise frequencies that create… — Roy H. Williams Copy Share Image
Preparation, mastery, can help you overcome your fear, but mastery alone is not enough. There has to be something you want that’s worth more… — Roy H. Williams Copy Share Image
It is a lack of commitment, not a lack of talent, that damns you to mediocrity. — Roy H. Williams Copy Share Image
It appears that the media filters we carry in our heads are like computers: they've been forced to get faster in order to keep… — Roy H. Williams Copy Share Image
Opportunity never knocks. It hangs thick in the air all around you. You breathe it unthinking, and dissipate it with your sighs. — Roy H. Williams Copy Share Image
If you want the truth to prevail, you must cause people to realize the truth. This requires much more skill than is required to… — Roy H. Williams Copy Share Image
