Thinking there had to be a better way was a brilliant stroke of serendipity — Lorii Myers Copy Share Image
“Poor customer service is the fertilizer that grows corrupt police officers!” — Steven Magee Copy Share Image
“Customers want companies to be proactive in reaching out to them.” — Oscar Auliq-Ice Copy Share Image
Follow through with basic values, and remember to provide good customer service. — Craig Newmark Copy Share Image
“The purpose of every business and organization is to get and keep customers.” — Shep Hyken Copy Share Image
“It is not a good idea to provide poor customer service to armed citizens!” — Steven Magee Copy Share Image
“I suspect the poor customer service at the budget airlines would be grounds for termination at the larger airlines.” — Steven Magee Copy Share Image
Having to call your customer service department is like falling off a six story building. — Jon Jones Copy Share Image
What's crucial in a High Street store is a compelling reason for people to shop there. Shops must offer excellent customer service… — Theo Paphitis Copy Share Image
“Onyx prides itself on its award winning customer service, however some of the staff prefer to pride themselves on their outstanding blow… — Pandora Tolson Copy Share Image
I'm a planner. If I need to sit on the phone with customer service for X amount of time, I'm going to… — Gabby Windey Copy Share Image
Great customer service does not come by chance. It is the result of training and ensuring there are enough assistants to serve… — Theo Paphitis Copy Share Image
Titles are irrelevant. Excellent customer service on all levels and solid relationships will get you the check. — Anonymous Copy Share Image
“The police ultimately pay the price for poor customer service when armed citizens start shooting them.” — Steven Magee Copy Share Image
Analytical software enables you to shift human resources from rote data collection to value-added customer service and support where the human touch… — Bill Gates Copy Share Image
“Relationships are a big part of being an entrepreneur or a creative business owner. Essentially you are creating a customer service job… — Julie Merrett Copy Share Image
Connectivity doesn't just mean you get a lot more chances to deliver messages about customer service and pricing plans. This isn't one-sided.… — James Murdoch Copy Share Image
Big Government is erecting a panopticon state - one that sees everything, and regulates everything. It’s great “customer service,” except that you… — Mark Steyn Copy Share Image
“In our experience, brands are aware of at least 90% of issues that the company could face. These issues could come from… — Chuck Hemann Copy Share Image
By providing memorable social media customer service, companies not only create deeper connections with consumers, but they glean valuable insights on how… — Amy Jo Martin Copy Share Image
Our employees and competitors thought we were docile. We want to be defiantly disruptive. I don't mean necessarily by launching price wars… — Oscar Munoz Copy Share Image
When an American veteran comes to VA, it is not up to him to employ a team of lawyers to get VA… — Robert Wilkie Copy Share Image
“I am a very lucky lady that my life partner, Daniel, is a true-blue Southern gentleman. Watching him in action not only… — Susan C. Young Copy Share Image
“Customer service is bad because we allow it to be bad. What do you do when you get bad service? Tell the… — Larry Winget Copy Share Image
Our advertising partnership with Allegiant Air is a natural fit for us. Branding encompasses everything from good customer service to strategic advertising… — Calvin Ayre Copy Share Image
“Customer service is greatly impacted by whether or not employees enjoy working with each other. Its important that employees enjoy working with… — Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth Copy Share Image
“Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and… — Seth Godin Copy Share Image
“ASK YOURSELF: How can you utilize active listening to provide sensational customer service? How will this help resolve complaints from unhappy customers?… — Susan C. Young Copy Share Image
“Moments later, confident but cautious, I stepped into my first classroom as Professor Ball. I couldn't have done it without the mentoring… — Joan Ball Copy Share Image
One way Groupon hopes to gain an edge is by using software to learn about its members so it can deliver more… — Daniel Lyons Copy Share Image
A complaint is a unique opportunity to strengthen the relationship with the client. — Kevin Kelly Copy Share Image
Customer service shouldn't just be A department, it should be the entire company. — Tony Hsieh Copy Share Image
