“Clients' needs are the most important needs in the world of business.” — Utibe Samuel Mbom Copy Share Image
The longer you wait, the harder it is to provide outstanding customer service. — Bill Davidow Copy Share Image
“Customer Service' is a random collection of words used to fill a void” — Paul W. Feenstra Copy Share Image
If Franz Kafka were alive today he'd be writing about customer service. — Jonathan Alter Copy Share Image
“Take good care of your customers and they will take care of your business.” — Biju Paulose Copy Share Image
My mother was a single mom whose days were spent as a customer service rep at Con Edison in downtown Brooklyn. — Jacqueline Woodson Copy Share Image
I can't believe there isn't just a link to reset security questions for your Apple IDcustomer service couldn't even do it for… — Justine Ezarik Copy Share Image
That customer service representative is crazy, if he think I am going to pay that bill. — Jon Jones Copy Share Image
“Customer service has everything to do with consistency, systems, training, and the habits you and your team create.” — Amber Hurdle Copy Share Image
“I have always believed that the way you treat your employees is the way they will treat your customers, and that people… — Anonymous Copy Share Image
Poor businesses worry about their competitors. Good businesses worry about their customers. Great businesses worry about their employees. — Alexander Den Heijer Copy Share Image
dealing with a counter clerk at the phone company who had all the customer service skills of a homicidal sociopath on work… — Jasmine Cresswell Copy Share Image
“The internet and online communication is the window into your world - but real life, in person communication / connection is the door.” — Rasheed Ogunlaru Copy Share Image
Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the… — John Caudwell Copy Share Image
We will ensure that associates continue to possess unsurpassed product knowledge and maintain their dedication to customer service and respect for their… — Arthur Blank Copy Share Image
Unlike Etsy, which is all handmade, we print and ship the products, not the designers. We relieve the designer from having to… — Mariam Naficy Copy Share Image
We have a constantly-changing portfolio of social media experiments. The first time we tried applying social technologies in a customer service department… — Sandy Carter Copy Share Image
Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a… — Tony Hsieh Copy Share Image
What's Your Purple Goldfish? busts a myth and reveals a simple truth about customer service. Stan uncovers the recipe for creating signature… — Barry Moltz Copy Share Image
I was working in customer service and had a verbally abusive boss. One day, I decided to quit and pursue my acting… — Tika Sumpter Copy Share Image
With businesses, you go to the same places because you like the service, you like the people and they take care of… — Magic Johnson Copy Share Image
“Coaching is the only thing where the more someone else practices, the better you get. That’s my kind of hard work. People… — Jarod Kintz Copy Share Image
“Ultimately, the purpose of a certification is to establish a particular level of proficiency in a discipline. Unfortunately, “social media” in and… — Olivier Blanchard Copy Share Image
“Understanding Personality Styles Helps You: • Communicate more easily with others by understanding their perspectives. • Adapt your behavior to resonate with… — Susan C. Young Copy Share Image
“The CIO is that one leader who can see everything that is happening within the organization," says Victor Fetter, CIO of LPL… — Martha Heller Copy Share Image
I think maybe 50 years ago people and businesses felt like they had to choose between maximizing profits and making customers happy… — Tony Hsieh Copy Share Image
Branding Through Customer Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word… — Tony Hsieh Copy Share Image
Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our… — Tony Hsieh Copy Share Image
“For a moment I think to myself, which connection is quicker to God? Telepathically or by email? Maybe there’s a quicker turnaround… — Sadiqua Hamdan Copy Share Image
“Do you work hard to attract new customers but do little to keep them?” — Frank Sonnenberg Copy Share Image
My biggest complaint about customer service is that I am put on hold too long. — Jon Jones Copy Share Image