“Strive to be pleased and accepting rather than angry and resistant.” — Susan C. Young Copy Share Image
“Rather than allowing your failures to define you, learn from your experience to do better next time.” — Susan C. Young Copy Share Image
“Use simple words everyone knows, then everyone will understand.” — Winston Churchill Copy Share Image
“Align your voice value with the tone, pace, and pitch of your listeners will help you connect on all levels.” — Susan C. Young Copy Share Image
“Stretch your imagination to a new dimension with hope and flexibility—opening your world to new possibilities.” — Susan C. Young Copy Share Image
“Love is the universal language that transcends countries, borders, barriers, and differences.” — Susan C. Young Copy Share Image
“Embrace change and practice flexibility. It will make you more agile in adapting to new people and situations.” — Susan C. Young Copy Share Image
You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere. Lee Iacocca Love is… — Mark Twain Copy Share Image
“True confidence is not something that can always be determined by a first impression. It may take a few interactions to detect… — Susan C. Young Copy Share Image
“When an employee, a team, or a company is passionate about their products and services, I am more inclined to bring them… — Susan C. Young Copy Share Image
“Smiling and Expressions of Emotion. A genuine smile is inviting, contagious, and encouraging. People do read a book by its cover and… — Susan C. Young Copy Share Image
“Our modern-day society is often so consumed with external appearances that living a virtuous life may sound boring and dull. However, the… — Susan C. Young Copy Share Image
“To help get your creative juices flowing, you might look online at lists of the "best taglines ever." Their branding ideas are… — Susan C. Young Copy Share Image
“When beginning a conversation, ask the other person, “Do you have time to speak right now?” If they say no, you can… — Susan C. Young Copy Share Image
“Being “out of sync” can be exasperating. Seek to synchronize to increase your chances for success and positive outcomes. Just because your… — Susan C. Young Copy Share Image
“The wonderful world of human relationships is a rich mixture of backgrounds, perceptions, habits, preferences, behaviors, and motivators. These differences can create… — Susan C. Young Copy Share Image
“Animation. Enthusiasm. Sincerity. Excitement. Acceptance. Have I just described your family dog? You’re happy to see him because he is so happy… — Susan C. Young Copy Share Image
“Refusing someone’s kind words can cause the one doing the complimenting to feel bad. Not only might they regret trying to be… — Susan C. Young Copy Share Image
“What we often forget is that most everyone else has dealt with the same struggles and uncertainties. You get to pick your… — Susan C. Young Copy Share Image
“What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch… — Susan C. Young Copy Share Image
“If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future.… — Susan C. Young Copy Share Image
“We all have an innate desire to feel important, be special, and feel appreciated. Considering the universal drive to have those needs… — Susan C. Young Copy Share Image
“The Physical Language of Listening Active listening is a physical process which transcends simply hearing. Your body language speaks on your behalf… — Susan C. Young Copy Share Image
“What does a solid, comfortable, impressive handshake look and feel like? To deliver a great handshake . . . • Extend your… — Susan C. Young Copy Share Image
“Look for all of the possible missteps in the following scenario. My friend Amy arrived at a consultation with her Hispanic business… — Susan C. Young Copy Share Image
“Service Beyond Self is Essential for Success Because It . . . • Builds credibility, trust, and customer satisfaction. • Strengthens your… — Susan C. Young Copy Share Image
“Why Polish the Gold? • It builds your confidence when you realize that your words have power and can positively influence. •… — Susan C. Young Copy Share Image
“To Polish the Gold & Help Others Shine . . . Catch people doing things right: Outstanding leaders know that people will… — Susan C. Young Copy Share Image
“It’s as if once you feel a connection with someone, you assume it will always be so. The sum of daily interactions… — Kate Murphy Copy Share Image
“I was once hired by an organization to deliver a workshop on networking. The goal was to provide their engineers with tools… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand,… — Susan C. Young Copy Share Image
“Rather than staying stuck in stress, unhappiness, or grief, use your experience to find gifts in the pain and grow.” — Susan C. Young Copy Share Image
“When people are not passionate about their goals, everything is more of a struggle.” — Susan C. Young Copy Share Image
Honesty and good communication skills are the key to succesful relationship. — Nikkie Copy Share Image
“By authentically sharing when things aren’t right you allow the people you care about to offer the support you may need.” — Susan C. Young Copy Share Image
