“The most powerful form of nondefensive listening, of course, is empathy: actually hearing the feelings behind what is being said.” — Daniel Goleman Copy Share Image
Simply paying attention allows us to build an emotional connection. Lacking attention, empathy hasn't a chance. — Daniel Goleman Copy Share Image
The book is a dialogue between The Dalai Lama and a group of scientists about how we can better handle our destructive… — Daniel Goleman Copy Share Image
“In 80 percent of airline crashes, pilots make mistakes that could have been prevented, particularly if the crew worked together more harmoniously.… — Daniel Goleman Copy Share Image
“One rule of thumb used in communications research is that 90 percent or more of an emotional message is nonverbal.” — Daniel Goleman Copy Share Image
The Harvard Business Review recently had an article called 'The Human Moment,' about how to make real contact with a person at work: ...… — Daniel Goleman Copy Share Image
When the darkness is seen as a necessary prelude to the creative light, one is less likely to ascribe frustration to personal inadequacy or… — Daniel Goleman Copy Share Image
All the classical meditation traditions, in one way or another, stress nonattachment to the self as a goal of practice. Oddly, this dimension is… — Daniel Goleman Copy Share Image
Feelings are self-justifying, with a set of perceptions and "proofs" all their own. — Daniel Goleman Copy Share Image
Overloading attention shrinks mental control. Life immersed in digital distractions creates a near constant cognitive overload. And that overload wears out self-control. — Daniel Goleman Copy Share Image
What seems to set apart those at the very top of competitive pursuits from others of roughly equal ability is the degree to which,… — Daniel Goleman Copy Share Image
“What distinguishes leaders in medicine goes far beyond that knowledge, into interpersonal skills like empathy, conflict resolution, and people development.” — Daniel Goleman Copy Share Image
“Richard Davidson, a University of Wisconsin psychologist. He discovered that people who have greater activity in the left frontal lobe, compared to the right,… — Daniel Goleman Copy Share Image
Emotional 'literacy' implies an expanded responsibility for schools in helping to socialize children. This daunting task requires two major changes: that teachers go beyond… — Daniel Goleman Copy Share Image
The social brain is in its natural habitat when we're talking with someone face-to-face in real time. — Daniel Goleman Copy Share Image
The ability to handle stress increases with the practice of meditation. In a culture like ours in which inner, spiritual growth is totally neglected… — Daniel Goleman Copy Share Image
Research shows that for jobs of all kinds, emotional intelligence is twice as important an ingredient of outstanding performance as cognitive ability and technical… — Daniel Goleman Copy Share Image
