Something I had learned from 30 years as a psychotherapist turned Fortune 500 executive coach when helping people to calm down is that it is much less important what you tell others than what you enable them to tell you… — Mark Goulston Copy Share Image
When you ask someone a question, you trigger an unconscious flashback of their having been put on the spot earlier in life by a teacher, parent, or coach, and you create a syntactical 'you versus me' disconnect. — Mark Goulston Copy Share Image
The most influential people strive for genuine buy-in and commitment - they don't rely on compliance techniques that only secure short-term persuasion. — Mark Goulston Copy Share Image
When you know you haven't been connecting with, persuading, or getting through to someone, consciously pause before meeting them and say to yourself, 'During… — Mark Goulston Copy Share Image
Too often, founders make decisions before determining whether they are the right thing to do. These decisions often create chaos in their companies where… — Mark Goulston Copy Share Image
If fun puts a smile on your face, beauty and elegance put a smile in your heart and take your breath away. It's longer-lasting… — Mark Goulston Copy Share Image
The crux is this: you can't be sincerely empathic towards and angry at someone at the same moment. In other words, you can't walk… — Mark Goulston Copy Share Image
As a general rule, when your child, or anyone in the work force, doesn't know what he/she wants to do, they should instead always… — Mark Goulston Copy Share Image
Presence is in the eye and ear and gut of the beholder. When you are totally present in a conversation or in a meeting,… — Mark Goulston Copy Share Image
When you're trying to persuade people, more often than not, they feel you're being pushy. When you focus on influencing them, they're much less… — Mark Goulston Copy Share Image
One of the reasons it is so difficult to break a connection to something or someone you have imprinted on is that after you… — Mark Goulston Copy Share Image
Gen X entrepreneurs are frequently smart, tough, tenacious, and self-made. That said, to succeed in their companies, they often have sacrificed being emotionally involved… — Mark Goulston Copy Share Image
In my life, I think I have had more than two hundred significant breakthroughs that exponentially accelerated my life forward. However, each and every… — Mark Goulston Copy Share Image
