“To overcome the business vulnerability to changes, new competitors or a new breed of customer behaviors, digital organizations today should have a degree of variability.” — Pearl Zhu Copy Share Image
“in business, vulnerability works differently than in other realms of life. When you’re willing to share wins and losses, successes and failures, you’ll build more trust and loyalty among your core customers. In this way, being weak will make you… — Dale Partridge Copy Share Image
