“on outside the meeting and agree on a steward to be responsible for it. With frequent, crisp stand-up meetings, there can never be the excuse that the opportunity to communicate was not there. We insist that bad news travels just… — Robert I. Sutton Copy Share Image
“Third, and finally, if you want people to believe the system is fair and effective, it’s essential to be tough on the most powerful, profitable, and well-known jerks. If you enforce the rule only with the weak performers, people who… — Robert I. Sutton Copy Share Image
“organizations that spread and sustain excellence are infused with a “relentless restlessness”—that often uncomfortable urge for constant innovation, driven by the nagging feeling that… — Robert I. Sutton Copy Share Image
“two tests that I use for spotting whether a person is acting like an asshole: • Test One: After talking to the alleged asshole,… — Robert I. Sutton Copy Share Image
The best single question for testing an organization's character is: What happens when people make mistakes? — Robert I. Sutton Copy Share Image
“a host of cost-cutting moves, and one of the changes was that although employees” — Robert I. Sutton Copy Share Image
“on outside the meeting and agree on a steward to be responsible for it. With frequent, crisp stand-up meetings, there can never be the… — Robert I. Sutton Copy Share Image
“My rule of thumb is that no work team should have membership in the double digits (and my preferred size is six), since our… — Robert I. Sutton Copy Share Image
Assholes tend to stick together, and once stuck are not easily separated. — Robert I. Sutton Copy Share Image
“What you “learn” from Steve Jobs tells more about yourself than about him!” — Robert I. Sutton Copy Share Image
“better to shoot the messenger than to learn about—and fix—the problems. In contrast to such constructive defiance, I know bosses who employ the opposite… — Robert I. Sutton Copy Share Image
Creativity isn't about wild talent as much as it's about productivity. To find new ideas that work, you need to try a lot that… — Robert I. Sutton Copy Share Image
