When I look back at my time at Royal Mail affecting change, changing night shift patterns or whatever it might be, people have got to be with you. They might not like it, they might be a bit grumpy about… — Heidi Allen Copy Share Image
“You have a nearly a 0% chance of affecting change in others attitudes, behaviors, and skullduggery. However, you have a 100% chance of affecting your own attitude, behavior, resiliency, and reaction to all things within your direct ability to shape the outcome.” — Donavan Nelson Butler, Master Sergeant US Army Copy Share Image
