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What should be the aim of management? What is their job?…

“What should be the aim of management? What is their job? Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.” quote by W. Edwards Deming
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“What should be the aim of management? What is their job? Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.”

W. Edwards Deming

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Quality must be driven from the top; leadership sets standards.

In simple terms: Leaders ensure quality.

Key Takeaway

Leadership drives quality.

Themes

leadership quality responsibility

Mood

analytical serious

Type

management philosophical

When to use this quote

  • corporate strategy
  • product development
  • process improvement

Key Concepts

total quality management organizational culture

Questions to Reflect On

  • How can leaders stay connected to staff?
  • What balance between top and bottom input?
A Different Perspective

Top‑down focus may ignore frontline insights.

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