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By repeating back what people say, you trigger this…

“By repeating back what people say, you trigger this mirroring instinct and your counterpart will inevitably elaborate on what was just said and sustain the process of connecting.” quote by Chris Voss
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““By repeating back what people say, you trigger this mirroring instinct and your counterpart will inevitably elaborate on what was just said and sustain the process of connecting.””

Chris Voss

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Mirroring prompts the speaker to expand, deepening engagement and rapport.

In simple terms: Mirroring elicits elaboration.

Key Takeaway

Reflect to deepen dialogue.

Themes

communication psychology rapport listening influence

Mood

empathetic strategic engaging

Type

advice insight

When to use this quote

  • coaching sessions
  • negotiation meetings
  • customer support calls
  • therapy sessions

Key Concepts

mirroring active listening cognitive bias

Practical Applications

  • facilitate deeper conversations
  • enhance negotiation outcomes

Questions to Reflect On

  • How does mirroring affect trust?
  • When might mirroring back counterproductive?
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