Skip to content

Our focus is more on secured retail business like housing…

“Our focus is more on secured retail business like housing and car loans. While we will do some unsecured loans - credit cards and personal loans - we will do it primarily with existing customers.” quote by Chanda Kochhar
Download Open image
“Our focus is more on secured retail business like housing and car loans. While we will do some unsecured loans - credit cards and personal loans - we will do it primarily with existing customers.”

Chanda Kochhar

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

The company prioritizes secured loans like mortgages and auto financing, offering unsecured credit mainly to existing clients.

In simple terms: Focus on secured loans, limited unsecured credit to current customers.

Key Takeaway

Target existing customers for unsecured products.

Themes

banking risk management customer focus

Mood

strategic pragmatic

Type

business financial

When to use this quote

  • mortgage sales
  • auto loan promotions
  • cross‑selling credit cards
  • personal loan offers

Key Concepts

secured lending credit risk customer loyalty

Questions to Reflect On

  • How can the bank attract new unsecured borrowers?
  • What risks arise from relying heavily on existing customers?
A Different Perspective

May limit growth among new customers seeking unsecured credit.

★ ★ ★ ★ ★ No ratings yet

More by Chanda Kochhar

Explore all 152 Chanda Kochhar quotes

More Business quotes

Browse all 39,016 Business quotes