Jason Fried says that if no one is upset by what you say, you’re probably not pushing hard enough and may be boring. He argues that remote work can boost freedom and luxury, and that the best product feature is excellent customer service. He also advises to drop projects that no longer serve you instead of obsessing over perfect timing.
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Jason Fried co‑founded the Chicago‑based web software company 37signals in 1999 with Carlos Segura and Ernest Kim, originally as a web design firm.
