Perception is all there is. If the customer think he's right, he's right. — Tom Peters Customer Copy Share Image
Knowing when to take your losses is an essential part of eventual success. — Tom Peters Copy Share Image
I think it's wonderful to save the world, but you need to be part of the world, too. — Tom Peters Copy Share Image
Management is about arranging and telling. Leadership is about nurturing and enhancing. — Tom Peters Copy Share Image
“John Bogle wrote the best “business” (LIFE!) book I’ve read in years. The (BRILLIANT!) title: Enough.” — Tom Peters Book Copy Share Image
'In Search of Excellence' was an afterthought, the runt of the McKinsey consulting litter, a hip-pocket project that was never supposed to… — Tom Peters Copy Share Image
I'm fundamentally not interested in the Fortune 500 companies - in US, Mexico, anywhere. The real backbones of economic growth are small… — Tom Peters Backbone Copy Share Image
Remember: You are the only human being in the world who can help this particular customer at this particular moment in time. — Tom Peters Customer Copy Share Image
Skill at creating, exploiting, and exiting crucial alliances beats ownership of fixed assets — Tom Peters Alliances Copy Share Image
Innovation comes only from readily and seamlessly sharing information rather than hoarding it. — Tom Peters Hoarding Copy Share Image
The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily. — Tom Peters Copy Share Image
Send 10-TEN!!-people flowers. Today. As "Thank yous" for good things "small"-or even large-done in the last two weeks. — Tom Peters Copy Share Image
The most important and visible outcropping of the action bias in excellent companies is their willingness to try things out, to experiment.… — Tom Peters Action Copy Share Image
A vibrant, rich, growing corpus of public-domain books is a vital public good - similar to parks, the infrastructure of basic services,… — Tom Peters Book Copy Share Image
My real bottom-line hypothesis is that nobody has a sweet clue what they’re doing. Therefore you better be trying stuff at an… — Tom Peters Copy Share Image
One potential long-term problem with many current digital libraries is that they grew out of and aresupported by bricks-and-mortar libraries. Although there… — Tom Peters Arrangements Copy Share Image
One of the biggest problems of 'In Search of Excellence' is that it focused on giant, publicly-traded companies. There are thousands upon… — Tom Peters Copy Share Image
I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about… — Tom Peters Brave Copy Share Image
The good news - and it is largely good news - is that everyone has a chance to stand out. Everyone has… — Tom Peters Copy Share Image
Now that gigabytes of accessible, malleable information can be carried in one's pocket, we probably will start to see some widespread shifts… — Tom Peters Digital Copy Share Image
...high end does not necessarily equal high price. It's a matter of attitude. — Tom Peters Attitude Copy Share Image
A passive approach to professional growth will leave you by the wayside. — Tom Peters Approach Copy Share Image
The best leaders are the best notetakers, best askers, and best learners. — Tom Peters Best leader Copy Share Image
Excellence is not an aspiration. Excellence is what you do in the next five minutes. — Tom Peters Aspiration Copy Share Image
OLD: Be No.1 or No.2 in Your Market. NEW: Find a Niche, Create Something New. — Tom Peters Customer Copy Share Image
Organizations exist to serve. Period. Leaders live to serve. Period. — Tom Peters Entrepreneur Copy Share Image