Listen while you can, so that you can lead when you must. — Tom Peters Communication Copy Share Image
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures. — Tom Peters Business Copy Share Image
Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by… — Tom Peters Copy Share Image
There are few things that will take you further in life, than your ability to make a good presentation. — Tom Peters Ability Copy Share Image
The idea of intimately entwining with customers [to get ideas] is an idea whose time has come. — Tom Peters Copy Share Image
Cost does not equal value... and low cost parts decrease brand equity for a very long time. — Tom Peters Copy Share Image
Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or… — Tom Peters Copy Share Image
Unless you walk out into the unknown, the odds of making a profound difference in your life are pretty low. — Tom Peters Differences Copy Share Image
Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is! — Tom Peters Customer Copy Share Image
If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make… — Tom Peters Copy Share Image
Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts… — Tom Peters Astronaut Copy Share Image
In the great city of San Francisco, where I used to live, at 2 in the morning every other Victorian house has… — Tom Peters Books Copy Share Image
Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and… — Tom Peters Copy Share Image
“The “Excellence Standard” is not about Grand Outcomes. In Zenlike terms, all we have is today. If the day’s work cannot be… — Tom Peters Excellence Copy Share Image
MP3 players and flash memory devices are good for data storage and playback of music and digital talking books, but they offer… — Tom Peters Book Copy Share Image
When it comes to e-book playback devices and software, I have always thought that the emphasis on ergonomic concerns as a tipping… — Tom Peters Book Copy Share Image
The principal reason, invariably, most "successful" giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their… — Tom Peters Change Copy Share Image
A little (or more) boat burning would do many enterprises a world of good. — Tom Peters Copy Share Image
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