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Portrait of Marshall B. Rosenberg

Marshall B. Rosenberg

283 quotes in 865 categories

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Marshall B. Rosenberg was an American psychologist and teacher who created the nonviolent communication method in the 1960s to help people resolve conflicts.

Quick Facts About Marshall B. Rosenberg

Notable works: Nonviolent Communication

About Marshall B. Rosenberg

He also worked as a mediator and author, traveling around the world to teach his approach. In 1984 he founded the Center for Nonviolent Communication, a nonprofit where he was the Director of Educational Services. His ideas were shaped by seeing the Detroit race riot of 1943 and by facing antisemitism as a child.

Quotes by Marshall B. Rosenberg · Page 6

We are responsible for what we hear other people say and for how we act.

Marshall B. Rosenberg

Communication

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“The ability to offer empathy to people in stressful situations can defuse potential violence.”

Marshall B. Rosenberg

Empathy

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In our culture, most of us have been trained to ignore our own wants and to discount our needs.

Marshall B. Rosenberg

Communication

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Upset? Ask yourself what this person does that is a trigger for judging them?

Marshall B. Rosenberg

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Punishment also includes judgmental labeling and the withholding of privileges.

Marshall B. Rosenberg

Communication

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Empathize with silence by listening for the feelings and needs behind it.

Marshall B. Rosenberg

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When we understand the needs that motivate our own and others behavior, we have no enemies.

Marshall B. Rosenberg

Behavior

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Getting in touch with unmet needs is important to the healing process.

Marshall B. Rosenberg

Communication

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Often, instead of offering empathy, we have a strong urge to give advice or reassurance and to explain our own position or…

Marshall B. Rosenberg

Advice

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Never question the beauty of what you are saying because someone reacts with pain, judgment, criticism. It just means they have not…

Marshall B. Rosenberg

Beauty

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Unless we as social change agents come from a certain spirituality, we're likely to create more harm than good.

Marshall B. Rosenberg

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Our survival as a species depends on our ability to recognize that our well-being and the well-being of others are in fact…

Marshall B. Rosenberg

Ability

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To be able to hear our own feelings and needs and to empathize with them can free us from depression.

Marshall B. Rosenberg

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Interpretations, criticisms, diagnoses, and judgments of others are actually alienated expressions of our unmet needs.

Marshall B. Rosenberg

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In these long-standing conflicts, I find that most cases it gets resolved in about twenty minutes after each side can tell me…

Marshall B. Rosenberg

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We do not look for compromise; rather, we seek to resolve the conflict to everyone's complete satisfaction.

Marshall B. Rosenberg

Communication

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Everything we do is in service of our needs. When this one concept is applied to our view of others, we'll see…

Marshall B. Rosenberg

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Teacher, school administrators and parents will come away from Life-Enriching Education with skills in language, communication, and ways of structuring the learning…

Marshall B. Rosenberg

Administrators

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“Anger is a result of life-alienating thinking that is disconnected from needs. It indicates that we have moved up to our head…

Marshall B. Rosenberg

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NVC can be effectively applied at all levels of communication and in diverse situations: intimate relationships, families, schools, organizations and institutions, therapy…

Marshall B. Rosenberg

Business

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If you are a jackal, you will try to reassure. Jackals try to fix people in pain. They can't stand pain, but…

Marshall B. Rosenberg

Communication

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Empathy is a respectful understanding of what others are experiencing. Instead of offering empathy, we often have a strong urge to give…

Marshall B. Rosenberg

Advice

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Every moment each human being is doing the best we know at that moment to meet our needs. We never do anything…

Marshall B. Rosenberg

Communication

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If I'm using Nonviolent Communication I never, never, never hear what somebody thinks about me. Never hear what somebody thinks about you,…

Marshall B. Rosenberg

Analysis

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When we are angry, killing people is too superficial.

Marshall B. Rosenberg

Angry

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When we listen for their feelings and needs, we no longer see people as monsters.

Marshall B. Rosenberg

Communication

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The number one rule of our training is empathy before education.

Marshall B. Rosenberg

Education

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The most important use of NVC may be in developing self-compassion.

Marshall B. Rosenberg

Communication

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It's harder to empathize with those who appear to possess more power, status, or resources.

Marshall B. Rosenberg

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If people just asked: "Here are the needs of both sides, here are the resources. What can be done to meet these…

Marshall B. Rosenberg

Both sides

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How I choose to look at any situation will greatly affect whether I have the power to change it or make matters…

Marshall B. Rosenberg

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Time and again, people transcend the paralyzing effects of psychological pain when they have sufficient contact with someone who can hear them…

Marshall B. Rosenberg

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To practice the process of conflict resolution, we must completely abandon the goal of getting people to do what we want.

Marshall B. Rosenberg

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I believe that the most joyful and intrinsic motivation human beings have for taking any action is the desire to meet our…

Marshall B. Rosenberg

Action

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Also, think about your intentionality - are you getting lost in the method? or coming from the intentionality, the purpose? You don't…

Marshall B. Rosenberg

Communication

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All violence is the result of people tricking themselves into believing that their pain derives from other people and that consequently those…

Marshall B. Rosenberg

Abuse

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All people ever say is: THANK YOU (a celebration of life) and PLEASE (an opportunity to make life more wonderful).

Marshall B. Rosenberg

Birthday

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Fix-it jackals can't wait to fix it, because they don't know how to enjoy pain. And until you learn how to enjoy…

Marshall B. Rosenberg

Communication

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NVC is founded on language and communication skills that strengthen our ability to remain human, even under trying conditions.

Marshall B. Rosenberg

Ability

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However impressed we may be with NVC concepts, it is only through practice and application that our lives are transformed.

Marshall B. Rosenberg

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Marshall B. Rosenberg by topic

Communication (194) Nonviolent communication (193) Empathy (55) People (50) Thinking (29) Life (25) Feelings (25) Giving (23) Compassion (20) Pain (19) Inspirational (18) Time (17) Violence (15)