I knew two things from my father: keep working hard, stay humble, and someday you'll be OK. — Eric Yuan Father Copy Share Image
During the early stages of Zoom, I personally emailed every customer who canceled our service. — Eric Yuan Copy Share Image
You have to keep working hard to deliver happiness to customers and you have to control your own destiny. — Eric Yuan Control Copy Share Image
No matter how busy you are you've got to spend time with your family. I do not want to miss any important… — Eric Yuan Copy Share Image
My barometer for choosing a board member is this: regardless of the business, can I make a lifelong friend? — Eric Yuan Copy Share Image
Our operations in China are materially similar to our U.S. peers who also operate and have employees there. — Eric Yuan China Copy Share Image
Coronavirus has completely changed how people think about where or how you should work. — Eric Yuan Copy Share Image
The smartphone created a huge economy, the cloud created a huge economy. — Eric Yuan Cloud Copy Share Image
The first time I applied for a U.S. visa, I was rejected. I continued to apply again and again over the course… — Eric Yuan Copy Share Image
Company culture is my number one priority. It's more important than the team, the product, the business model, or the investors. All… — Eric Yuan Business Copy Share Image
If I were to spend investor money on nice furnishings and so forth, particularly early on, I might not have it for… — Eric Yuan Business Copy Share Image
My journey with Zoom began with a desire for the independence to build something that would make users happy, a true video-first… — Eric Yuan Desire Copy Share Image
Before I came to Silicon Valley I was in Beijing, China and I was twenty-seven. When I saw the Internet, I immediately… — Eric Yuan Change Copy Share Image
Zoom does not focus on revenue goals, but rather we have confidence that focusing on the happiness of existing customers and our… — Eric Yuan Confidence Copy Share Image
There's a reason why Silicon Valley is the worldwide innovation center, or why this is the startup valley, because I truly believe… — Eric Yuan Copy Share Image
I think many businesses will allow their employees to work from home. The main challenge here is how to make sure Zoom… — Eric Yuan Copy Share Image
When it comes to working from home, when it comes to video conferencing, it's got to work. Anytime you want to meet… — Eric Yuan God Copy Share Image
If you see your company culture as a family, you don't want to fire someone just because their short-term performance is not… — Eric Yuan Business Copy Share Image
I told our employees several times, 'Let's focus on the end user, let's focus on committing to society, and focus on the… — Eric Yuan Corporate social responsibility Copy Share Image
The reason why Silicon Valley is a worldwide innovation center is because it is a open culture that embraces diversity. You see… — Eric Yuan Culture Copy Share Image
If we're interviewing someone and they really care about having a certain title, I usually think, 'Let's hire someone else.' You want… — Eric Yuan Copy Share Image
Similar to many multinational technology companies, Zoom has operations and employees in China. And like many multinational technology companies, our offices in… — Eric Yuan China Copy Share Image
Every day I'd talk to my customers at Webex and they'd tell me how unhappy they were with our service. This was… — Eric Yuan Destiny Copy Share Image
Numerous studies show that people derive more personal satisfaction and are more productive when they engage at a deeper level. In the… — Eric Yuan Copy Share Image
