“Create and nurture a mindset that works for you rather than against you.” — Susan C. Young Copy Share Image
“Dressing appropriately in one venue may be highly inappropriate in another.” — Susan C. Young Copy Share Image
“If the skill of participatory listening came effortlessly and easy for everyone, there would not be so many misunderstandings, communication breakdowns, irritations,… — Susan C. Young Copy Share Image
“Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence.” — Susan C. Young Copy Share Image
“Remain vigilant and try diligently not to succumb to the soul-sucking, mind-numbing, ill-mannered attitudes that seem so prevalent in the world today.” — Susan C. Young Copy Share Image
“Is your appearance representing you well and helping you achieve the results you desire or could you use a style makeover?” — Susan C. Young Copy Share Image
“Becoming an empathetic listener helps you to better understand how another person feels and why they communicate as they do.” — Susan C. Young Copy Share Image
“Meaningful eye contact has the power to transcend time and space to connect us with others and can be one of the… — Susan C. Young Copy Share Image
“When it comes to meeting new people, playing well with others, and connecting on deeper levels, there are inherent gaps which can… — Susan C. Young Copy Share Image
“Knowledge imparts a sense of authority. It will help you stand out and give you an edge over your competition.” — Susan C. Young Copy Share Image
“When the people we meet demonstrate that their presence brings value, consideration, or contribution, we are much more likely to be open,… — Susan C. Young Copy Share Image
“Energy & Aura. You release your own distinctive energy signature which naturally produces a physical presence. When you emit positive energy, thoughts,… — Susan C. Young Copy Share Image
“Developing your EI will allow you to explore new depths of understanding in yourself and others. It will give you insight as… — Susan C. Young Copy Share Image
“When individuals feel comfortable approaching their leaders, their confidence to share ideas, discuss problems, and offer suggestions is strengthened. It emboldens them… — Susan C. Young Copy Share Image
“Make a Connection to remember people’s names, —Connect their name or a feature on their face with something you already know. This… — Susan C. Young Copy Share Image
“There will be times when you would be wise to err on the side of caution. And rather than making a magnificent… — Susan C. Young Copy Share Image
“Initiative is The Start of All Good Things. Your ship will never come in if you don’t send any out. Have you… — Susan C. Young Copy Share Image
“A strong handshake conveys confidence, clarity, strength, and intention. As with everything else in life, if it is overzealous, it may be… — Susan C. Young Copy Share Image
“Bull in a China Shop The metaphor “bull in a china shop” appropriately describes how a clumsy (or socially awkward) person can… — Susan C. Young Copy Share Image
“11 Tips for Building Rapport 1. Adapt to the other person’s energy level. 2. Assume rapport. 3. Be open and friendly. 4.… — Susan C. Young Copy Share Image
“Ignoring his advice, I got up, walked over, gently rested my hands on two of their shoulders and said, “Ladies, I have… — Susan C. Young Copy Share Image
“In our high-tech world today, there are unlimited ways with which you can search for people, places, and events to connect you… — Susan C. Young Copy Share Image
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015,… — Susan C. Young Copy Share Image
“However, if your agenda is truly to serve, your ROI (return on investment) will substantially expand. As we know from the "Law… — Susan C. Young Copy Share Image
“10 Ways to Be More Personable and Friendly 1. Listen more than you speak. 2. When you do speak, ask questions of… — Susan C. Young Copy Share Image
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for… — Susan C. Young Copy Share Image
“If there is someone whom you would really like to impress, learn as much as you can to be informed, enlightened, and… — Susan C. Young Copy Share Image
“Is your voice value delivering the image you wish to convey? Is your voice coming across as smart, friendly, and positive or… — Susan C. Young Copy Share Image
“While active listening is crucial for optimal communication, we are faced with a dilemma which can perplex even the sincerest and engaged… — Susan C. Young Copy Share Image
“The word “brand” has now taken an individualized and highly personalized shift toward how you are perceived in the minds of others.” — Susan C. Young Copy Share Image
“For many people and companies, the only place they are seen by others "in person" is on the Internet. Having a stand-out,… — Susan C. Young Copy Share Image
“ASK YOURSELF: Your closest friends want to know all about the details of your life and want to hear what is happening… — Susan C. Young Copy Share Image
“Would you like to feel a calm confidence when you walk into a room full of strangers, knowing that you can start… — Susan C. Young Copy Share Image
“Guard your energy by setting boundaries, just saying 'no," and limiting your interactions with people who drain you. The measure—how do they… — Susan C. Young Copy Share Image
“The Art of Communication shares insights to help you communicate with a higher awareness and focused intention and meet people on their… — Susan C. Young Copy Share Image
“We prefer to be around others who bring out the best in us and make us feel good, don’t we? Customers want… — Susan C. Young Copy Share Image
“When you are socially aware, you will realize whether you are forcing yourself into a conversation or have actually been invited to… — Susan C. Young Copy Share Image
“It’s not bravery unless you are doing something which causes you to feel afraid. Unless there is some degree of fear or… — Susan C. Young Copy Share Image
“An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration.” — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share
