“A positive attitude will help you edge out cynicism and pessimism to restore hope and optimism.” — Susan C. Young Copy Share Image
“It is easier to do business and work with people who are most like ourselves.” — Susan C. Young Copy Share Image
“Become a ‘good finder’ and seek to acknowledge the best you see in others.” — Susan C. Young Copy Share Image
“Strive to be a possibility thinker rather than an impossibility thinker.” — Susan C. Young Copy Share Image
“Is YOUR brand consistent and congruent with your desired outcomes?” — Susan C. Young Copy Share Image
“A positive attitude will empower you to be more resilient to proactively adapt to change.” — Susan C. Young Copy Share Image
“Sometimes you must earn the right to be included. Otherwise, you may appear awkward or pushy.” — Susan C. Young Copy Share Image
“How can you build credibility without grandstanding as you strive to stand apart from the crowd?” — Susan C. Young Copy Share Image
“When you sincerely want to connect on deeper levels and encourage other people to talk about themselves, use open-ended questions to stimulate… — Susan C. Young Copy Share Image
“Think of the communication that takes place in your own life on a continuous basis—at home, at work, with friends, and beyond.… — Susan C. Young Copy Share Image
“What are you projecting? How are you showing up? Are you aware of how your expressions are impacting your communication with others?” — Susan C. Young Copy Share Image
“Emotionally intelligent people can focus their emotions to improve performance and productivity.” — Susan C. Young Copy Share Image
“Proper posture conveys that you are ready to take command and master new situations. When you project this level of confidence, you… — Susan C. Young Copy Share Image
“By being fully present and engaged you will maximize your moments to make every encounter count.” — Susan C. Young Copy Share Image
“ASK YOURSELF: Who are the people you are drawn to who bring out the best in you? How do they make you… — Susan C. Young Copy Share Image
“Arriving on time for your engagements demonstrates preparation, respect, integrity, and enthusiasm, all of which serve to make a positive impression on… — Susan C. Young Copy Share Image
“Emotion is energy in motion; therefore, different states of mind, perceptions, and feelings can all result in different electromagnetic frequencies. How can… — Susan C. Young Copy Share Image
“The Broaden-and-Build Theory in Positive Psychology suggests that positive emotions initiate upward spirals of positivity which contribute to our optimal well-being. It… — Susan C. Young Copy Share Image
“The space between meeting a stranger and making a new friend can be a short distance or a gaping chasm. By understanding… — Susan C. Young Copy Share Image
“Identifying, developing, and connecting on these points of reference will provide you with a rich resource of information from which to engage… — Susan C. Young Copy Share Image
“Being Nice Has Its Limitations. While you will certainly attract more bees with honey, there are times when being nice can backfire.… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, get involved in a cause you are passionate about. Serving a vision bigger than yourself changes your… — Susan C. Young Copy Share Image
“Discretion & Good Judgment . . . The flagrant lack of decorum, reckless behavior, and poor judgment exhibited in our world today… — Susan C. Young Copy Share Image
“14 Awesome Conversation Starters 1. What do you do for fun? Hobbies, recreation . . . 2. What are your super powers?… — Susan C. Young Copy Share Image
“I have a few friends who are confined to wheelchairs for access and mobility. I don't want to always be looking down… — Susan C. Young Copy Share Image
“The Physical Language of Listening Active listening is a physical process which transcends simply hearing. Your body language speaks on your behalf… — Susan C. Young Copy Share Image
“Although my sister, Liz, is socially engaging and very confident with people, she tends to more of an introvert. She generates energy… — Susan C. Young Copy Share Image
“We are all wired with a natural propensity to learn, grow, and expand. Think of the positive things that make you happy,… — Susan C. Young Copy Share Image
“Approachable people . . . 1. Use body language to their advantage. 2. Are open-minded to new people and new experiences. 3.… — Susan C. Young Copy Share Image
“Animation. Enthusiasm. Sincerity. Excitement. Acceptance. Have I just described your family dog? You’re happy to see him because he is so happy… — Susan C. Young Copy Share Image
“I am a very lucky lady that my life partner, Daniel, is a true-blue Southern gentleman. Watching him in action not only… — Susan C. Young Copy Share Image
“11 Ways to Be More Engaged 1. Care about others. 2. Be 100 percent in the moment. 3. Keep focus on the… — Susan C. Young Copy Share Image
“Earning Trust & Cooperation The number one thing which stands between you and meeting a new person is tension. What is the… — Susan C. Young Copy Share Image
“13 Simple Ways to Deliver Service Beyond Self 1. Make it Easy for People to Do Business with You. 2. Be an… — Susan C. Young Copy Share Image
“The Service Mindset. When I began my real estate career at the age of twenty-two, I had a fresh Bachelor’s Degree in… — Susan C. Young Copy Share Image
“Can I Trust You? Years ago, I heard Lou Holtz speak at a national conference. His rock-solid reputation preceded him—he is the… — Susan C. Young Copy Share Image
“When I was a young and aspiring speaker, I sought mentorship from a man who had been a Dale Carnegie trainer for… — Susan C. Young Copy Share Image
“Strive to be a proactive participant rather than a passive procrastinator.” — Susan C. Young Copy Share Image
“Mindset and attitude are so tightly intertwined they almost mean the same thing!” — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share