“Homework doesn’t end when you receive a diploma. Often, it's just the beginning of your learning.” — Susan C. Young Copy Share Image
“Approachable people are “straight-up.” It is comforting to know exactly what to expect when you see them. What you see is what… — Susan C. Young Copy Share Image
“Unfortunately, unapproachable leaders create a tense environment that may prevent their people from bringing their best strengths and talents or challenges and… — Susan C. Young Copy Share Image
“The Law of Cause and Effect is as active in your life as the Law of Gravity. It teaches us that for… — Susan C. Young Copy Share Image
“To say your mindset is critical to your success is a gross understatement—it is the underpinning!” — Susan C. Young Copy Share Image
“Your eyes are the windows to your soul” indeed. It is a cliché for a good reason—it is a timeless truth with… — Susan C. Young Copy Share Image
“The Truth Can Hurt . . . “Honesty is one of your most valuable virtues, however, when used without discretion, it can reap unfavorable repercussions.” — Susan C. Young Copy Share Image
“The Art of Action explores specific action steps you can take for personal and professional transformation. Start by taking the initiative to… — Susan C. Young Copy Share Image
“To remember people’s names, use usual Imagery—Connect the name with a mental picture that will remind you of that person. If his… — Susan C. Young Copy Share Image
“People consider trust differently. Some approach a new relationship with a degree of skepticism and want the other person to earn their… — Susan C. Young Copy Share Image
“Meeting someone for the first time has significance, but for some people, the awkwardness can be so great that they avoid a… — Susan C. Young Copy Share Image
“When trust is broken, foundational cracks occur which weaken the entire relationship. As with concrete, no amount of filling and patching you… — Susan C. Young Copy Share Image
“Be inquisitive. You already know what you know. A straightforward way to learn something new is simply by asking questions. The more… — Susan C. Young Copy Share Image
“Have you ever had a friend in need whose only request was the gift of your presence? When major life changes happen… — Susan C. Young Copy Share Image
“Without even realizing it, we magnetize people, opportunities, and outcomes. Many people continue to attract dysfunctional folks who bring trauma, drama, crisis,… — Susan C. Young Copy Share Image
“We all have individual ideas and agendas for managing our days and our lives. However, it is when we foster a sense… — Susan C. Young Copy Share Image
“In our digital world today, handwritten notes are an “old school” way to make people feel important. Email is easy and Facebook… — Susan C. Young Copy Share Image
“Check Your Ego at the Door. A big part of creating valuable, long-term connections requires setting your ego aside. For some, it’s… — Susan C. Young Copy Share Image
“When you are sitting behind a desk with a person on the other side, there is a barrier between you that becomes… — Susan C. Young Copy Share Image
“While some may consider being friendly an appealing personality trait, I challenge you to see it as a valuable skill. In a… — Susan C. Young Copy Share Image
“Cheri Davis is a fun, energetic, positive, and beautiful friend. We both share a vibrant and positive energy which is a rare… — Susan C. Young Copy Share Image
“As you navigate the various zones with people, a variety of specific physical and psychological responses is elicited from them. Until you… — Susan C. Young Copy Share Image
“Introverts typically . . . • Process information internally. It is normal for them to continuously contemplate, generate, circulate, evaluate, question, and… — Susan C. Young Copy Share Image
“Extend Invitations "How many times have you sat at home alone feeling jealous or sad that you were not invited to a… — Susan C. Young Copy Share Image
“Being brave requires taking deliberate action and doing something new that stretches you beyond your comfort zone.” — Susan C. Young Copy Share Image
“What saps your energy and drains your strength? If it makes you feel bad on the inside, it will make those around… — Susan C. Young Copy Share Image
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, take a deep breath & relax: When you feel fear, your body tenses up and your thoughts… — Susan C. Young Copy Share Image
“Take a searching inventory of your speech, habits, behaviors, appearance, hobbies, preferences, talents, and products. The key is what makes you distinct… — Susan C. Young Copy Share Image
“Since your mindset can make you or break you, how is it going? Is it representing you well or does it need… — Susan C. Young Copy Share Image
“The Words You Write “Few things scream ‘unprofessional’ faster than a poorly written letter or resume filled with errors, misspellings, misuse, and… — Susan C. Young Copy Share Image
“Be on time! If you have a 15-minute appointment—keep it at fifteen minutes unless there is mutual agreement to continue.” — Susan C. Young Copy Share Image
“Being proactive and intentional will enable you to create a positive experience for yourself and others.” — Susan C. Young Copy Share Image
“The next time you have a high-stakes meeting, a presentation, or an important social engagement, practice power posing beforehand to potently and… — Susan C. Young Copy Share Image
“The first thing others see is YOU—not your resume, background, or credentials. A picture is truly worth a thousand words and how… — Susan C. Young Copy Share Image
“Approachability. Being warm and inviting demonstrates comfort, care, and emotional safety all of which encourages engagement. Your openness says, “I’m happy to… — Susan C. Young Copy Share Image
“Getting an education is not only a matter of checking the boxes as your life progresses; it is a gift which can… — Susan C. Young Copy Share Image
“Being brave is not for the light-hearted. Bravery takes fortitude—the very act of bravery prevents anyone from knowing you were ever afraid… — Susan C. Young Copy Share Image
“Dressing appropriately in one venue may be highly inappropriate in another. Yet every day we see a lack of modesty and taste,… — Susan C. Young Copy Share Image
“When people can't give anything and are only there for themselves, why should others use their time and energy to get involved?… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share