“Active listening is one of the best services a company can provide.” — Susan C. Young Copy Share Image
“Celebrate the success of others and they will be happy to see you succeed.” — Susan C. Young Copy Share Image
“A positive attitude will elevate your energy and invigorate your tasks.” — Susan C. Young Copy Share Image
“Get ready to take on the world from a position of personal power, strength, and intention!” — Susan C. Young Copy Share Image
“Like it or not, how we each present ourselves to the world, by way of our appearance, attire, behavior, and speech, all… — Susan C. Young Copy Share Image
“What determines whether the usage is acceptable or inappropriate? If you want to make a great first impression with positive impact, it… — Susan C. Young Copy Share Image
“Rather than allowing your failures to define you, learn from your experience to do better next time.” — Susan C. Young Copy Share Image
“Proper posture conveys that you are ready to take command and master new situations. When you project this level of confidence, you… — Susan C. Young Copy Share Image
“By being fully present and engaged you will maximize your moments to make every encounter count.” — Susan C. Young Copy Share Image
“ASK YOURSELF: Who are the people you are drawn to who bring out the best in you? How do they make you… — Susan C. Young Copy Share Image
“The way you deliver the words you say becomes your “vocal image. This "vocal image" can make or break your first impressions,… — Susan C. Young Copy Share Image
“There are few things more important than being prepared—for an interview, an important meeting, selling your home, a new baby—the list goes… — Susan C. Young Copy Share Image
“To help get your creative juices flowing, you might look online at lists of the "best taglines ever." Their branding ideas are… — Susan C. Young Copy Share Image
“Being “out of sync” can be exasperating. Seek to synchronize to increase your chances for success and positive outcomes. Just because your… — Susan C. Young Copy Share Image
“When beginning a conversation, ask the other person, “Do you have time to speak right now?” If they say no, you can… — Susan C. Young Copy Share Image
“Put in the time. To position yourself as an expert, practice, apply, experiment, volunteer, and work within your area of knowledge to… — Susan C. Young Copy Share Image
“We are more likely to trust a person who is easier to read; they're easier to believe. Or we tend to think… — Susan C. Young Copy Share Image
“Eloquent speakers, communication experts, seasoned actors, and musicians all understand the transforming power of the pause. They know all too well that… — Susan C. Young Copy Share Image
“Listening is one thing; however, ACTIVE listening is quite another. The first is a passive act which does not require great involvement,… — Susan C. Young Copy Share Image
“What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch… — Susan C. Young Copy Share Image
“Mingle • Be the connector—introduce people to each other who may not otherwise connect. • Be a conversation fire starter; point out… — Susan C. Young Copy Share Image
“Being “out of sync” happens all the time . . . • Have you ever begun a discussion when the timing was… — Susan C. Young Copy Share Image
“There are times when eye contact can move to the dark side and become creepy, hostile, rude, or condescending. When it is… — Susan C. Young Copy Share Image
“Service Beyond Self is Essential for Success Because It . . . • Builds credibility, trust, and customer satisfaction. • Strengthens your… — Susan C. Young Copy Share Image
“What Does Poor Posture Look Like? • Stiff & rigid • Slumping • Slouching • Hunched over • Rounded shoulders • Overly… — Susan C. Young Copy Share Image
“Neen James (NeenJames.com) is an eloquent and successful international speaker who stands at four-feet-eleven with a rich Australian dialect and a high-pitched… — Susan C. Young Copy Share Image
“Once you start looking, you will discover unlimited links and openers for nurturing camaraderie. Do you drive the same car? Did you… — Susan C. Young Copy Share Image
“Why Polish the Gold? • It builds your confidence when you realize that your words have power and can positively influence. •… — Susan C. Young Copy Share Image
“As humans, we are all insecure to a certain degree, and we don't want to risk looking stupid, being rejected, or feeling… — Susan C. Young Copy Share Image
“Think about the impact you have on the people around you every day. How do you interact with them? Is your presence… — Susan C. Young Copy Share Image
“If you want to attract greater success, prosperity, health, and to enjoy more fulfilling relationships, craft your speech to affirm and manifest… — Susan C. Young Copy Share Image
“If you truly want to impress someone, remember points they shared in previous conversations and mention it when you reconnect.” — Susan C. Young Copy Share Image
“Show Them You CARE. In the business world, mastering conversational skills and paying attention to the details can take you to the… — Susan C. Young Copy Share Image
“A genuine smile is inviting, contagious, encouraging, and brings joy into the world. It instantly tells others that you are glad to… — Susan C. Young Copy Share Image
“Knowing when to say something is as important as knowing what or what not to say. You may have the perfect message,… — Susan C. Young Copy Share Image
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion,… — Susan C. Young Copy Share Image
“As a professional speaker and author, excellent grammar is crucial in my profession. Without the proper use of words and language, I… — Susan C. Young Copy Share Image
“When we look at our words and deeds in this context, it strengthens our resolve to be incredibly selective. Everything we say… — Susan C. Young Copy Share Image
“Stretch your imagination to a new dimension with hope and flexibility—opening your world to new possibilities.” — Susan C. Young Copy Share Image
“Align your voice value with the tone, pace, and pitch of your listeners will help you connect on all levels.” — Susan C. Young Copy Share Image
