“Being prepared prevents us from getting tripped up by unexpected glitches and surprises.” — Susan C. Young Copy Share Image
“What can you do to ensure that your voice value translates into impression value?” — Susan C. Young Copy Share Image
“Mindset and attitude are so tightly intertwined they almost mean the same thing!” — Susan C. Young Copy Share Image
“Surround yourself with positive people who ignite your energy and spirit.” — Susan C. Young Copy Share Image
“A positive attitude will empower you to be more resilient to proactively adapt to change.” — Susan C. Young Copy Share Image
“Strive to be a proactive participant rather than a passive procrastinator.” — Susan C. Young Copy Share Image
“Sometimes you must earn the right to be included. Otherwise, you may appear awkward or pushy.” — Susan C. Young Copy Share Image
“Dressing appropriately in one venue may be highly inappropriate in another.” — Susan C. Young Copy Share Image
“Would you like to feel a calm confidence when you walk into a room full of strangers, knowing that you can start… — Susan C. Young Copy Share Image
“Guard your energy by setting boundaries, just saying 'no," and limiting your interactions with people who drain you. The measure—how do they… — Susan C. Young Copy Share Image
“The Art of Communication shares insights to help you communicate with a higher awareness and focused intention and meet people on their… — Susan C. Young Copy Share Image
“For many people and companies, the only place they are seen by others "in person" is on the Internet. Having a stand-out,… — Susan C. Young Copy Share Image
“Emotionally intelligent people can focus their emotions to improve performance and productivity.” — Susan C. Young Copy Share Image
“Think of the communication that takes place in your own life on a continuous basis—at home, at work, with friends, and beyond.… — Susan C. Young Copy Share Image
“What are you projecting? How are you showing up? Are you aware of how your expressions are impacting your communication with others?” — Susan C. Young Copy Share Image
“Be fiercely curious about who they are, what they do, what they like, and what they need. If you pay attention to… — Susan C. Young Copy Share Image
“We will judge others based on their behaviors with little to no understanding or regard for their beliefs or values—standards we may… — Susan C. Young Copy Share Image
“The Words You Think “Your thoughts lay the foundation for your life’s experience. Are you utilizing your thoughts for your highest good… — Susan C. Young Copy Share Image
“In sales, there is a questioning funnel for building rapport in which you start with broad questions and discreetly and respectfully move… — Susan C. Young Copy Share Image
“As Americans, we typically move full steam ahead without much regard to mindfulness or thoughtful reflection, often to one’s own detriment. Yet… — Susan C. Young Copy Share Image
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“I, however, typically trust people until they prove me wrong. As an energy-sensitive person with a highly intuitive nature, I pick up… — Susan C. Young Copy Share Image
“To Polish the Gold & Help Others Shine . . . Say something nice! My wise mother raised us with the philosophy… — Susan C. Young Copy Share Image
“The wonderful world of human relationships is a rich mixture of backgrounds, perceptions, habits, preferences, behaviors, and motivators. These differences can create… — Susan C. Young Copy Share Image
“14 Awesome Conversation Starters 1. What do you do for fun? Hobbies, recreation . . . 2. What are your super powers?… — Susan C. Young Copy Share Image
“I have a few friends who are confined to wheelchairs for access and mobility. I don't want to always be looking down… — Susan C. Young Copy Share Image
“13 Ways to Make Other People Feel Important 1. Ask people questions about themselves, their interests, their families, their passions and their… — Susan C. Young Copy Share Image
“I was raised in an era when part of respecting your elders was to call them by Mr. or Mrs. When my… — Susan C. Young Copy Share Image
“Gestures and the Signals They Send • Rubbing your face, palms, and neck may signify anxiety and stress. • Arms crossed with… — Susan C. Young Copy Share Image
“Conversational Chameleon We know that chameleons are lizards who are famous for their ability to change their colors and fit in as… — Susan C. Young Copy Share Image
“Considerations & Exceptions for Impressive Handshakes • Be mindful of a person’s age; be tender with arthritic hands. In that case, a… — Susan C. Young Copy Share Image
“How Can You Show You Are Interested? • Pay close attention. • Ask how you can help. • Ask probing questions. •… — Susan C. Young Copy Share Image
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share Image
“Learn to leverage the Law of Cause and Effect to your advantage in positive ways!” — Susan C. Young Copy Share Image
“Create and nurture a mindset that works for you rather than against you.” — Susan C. Young Copy Share Image
“Dumb luck and flying by the seat of your pants can only get you so far in life.” — Susan C. Young Copy Share Image
“Redesign, renew, and recharge your brand.” Decide what value you bring to others and give it.” — Susan C. Young Copy Share Image
“Poor habits can invalidate your credibility and undermine your success in all areas.” — Susan C. Young Copy Share Image