“The fact that someone is different from you does not make them wrong—it just makes them different. Why would we ever want… — Susan C. Young Copy Share Image
“Rather than using these pages for a boring English lesson, I will simply encourage you to become keenly aware and pay close… — Susan C. Young Copy Share Image
“Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use… — Susan C. Young Copy Share Image
“Learning the personality styles of others will further heighten your awareness of differences to enhance your social agility. When you gain clarity… — Susan C. Young Copy Share Image
“Heed Your Speed. Are you a fast or a slow talker? Be mindful towards the person with whom you are speaking to… — Susan C. Young Copy Share Image
“Have you ever paid notice to the full sound range of your voice? If you have ever been in a chorus or… — Susan C. Young Copy Share Image
“Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, you’ll need… — Susan C. Young Copy Share Image
“Active Listening. Practice this skill. You enhance communication; this confirms that the message another conveys is well received and thoroughly understood. You… — Susan C. Young Copy Share Image
“To make a positive first impression, where is the best place to wear a nametag? Since we shake hands with our right… — Susan C. Young Copy Share Image
“To remember people’s names, use association—Creating a connection to something that has been important to you will give a name sticking power.… — Susan C. Young Copy Share Image
“Being a conversational chameleon allows you to do that. One day I may be speaking to the CEO of a global company… — Susan C. Young Copy Share Image
“To remember people’s names, create a New Contact—Saving someone’s name shortly after meeting will help you retain it longer. Whether it is… — Susan C. Young Copy Share Image
“It is not unusual for people to believe that their way is the best way—that they are right and everyone else is… — Susan C. Young Copy Share Image
“Neen James (NeenJames.com) is an eloquent and successful international speaker who stands at four-feet-eleven with a rich Australian dialect and a high-pitched… — Susan C. Young Copy Share Image
“Growing up with well-educated parents and an older sister with her Master’s Degree in English Language and Literature, I was left with… — Susan C. Young Copy Share Image
“The directive we have so often heard, “Change your thoughts, change your life,” is indeed based on the power of words. The… — Susan C. Young Copy Share Image
“The list below begins to illustrate how different personalities can be assigned to different vocal qualities . . . • Warm •… — Susan C. Young Copy Share Image
“Review and reread your work before you hit send, post, or publish. Thankfully, many of the social media channels allow you to… — Susan C. Young Copy Share Image
“By becoming aware of the differences and developing an understanding of each person’s uniqueness, you will improve your interactions to make more… — Susan C. Young Copy Share Image
“These "God Winks" may be an answer to prayer, a warning to change course, or a reward for doing things right. Become… — Susan C. Young Copy Share Image
“Use Names. Calling a person by name makes him/her feel recognized, appreciated, and special. It shows respect and that you are genuinely… — Susan C. Young Copy Share Image
“As if these diverse characteristics weren’t enough, bring them all into a social context where we must work, live, love, and engage… — Susan C. Young Copy Share Image
“To remember people’s names, wash, rinse, repeat—Repeat a person’s name upon introduction, throughout the conversation, and as you bid farewell. Try it… — Susan C. Young Copy Share Image
“Sometimes you want to go where everybody knows your name, and they're always glad you came. You wanna be where you can… — Susan C. Young Copy Share Image
“Every professional voice coach worth their salt will bring you back to the importance of tone, pace, and pitch. While these concepts… — Susan C. Young Copy Share Image
“Make It Fun. Have you ever been publicly acknowledged or called upon in a room filled with people? Depending on your personality… — Susan C. Young Copy Share Image
“Mindful Awareness. Be fully involved in the moment—right now! Developing this ability instills a sixth sense for navigating connections. Be intentional and… — Susan C. Young Copy Share Image
“The "spot-on" accuracy of the results may astound you. Once you understand yourself and realize that other people have their own sets… — Susan C. Young Copy Share Image
“Your thoughts become your attitudes, which become your actions, which become your behavior, which become your habits, which become your lifestyle, and… — Susan C. Young Copy Share Image
“A Sign of Respect. As our world grows more casual, we observe a tendency for everyone to use first names rather than… — Susan C. Young Copy Share Image
“The synchronicity found in nature extends to the rhythm and patterns in our relationships; it explains how random events can come together… — Susan C. Young Copy Share Image
“Even with my focused intention to be eloquent and reflect perfect grammar, syntax, and punctuation in my writing, I still flub up… — Susan C. Young Copy Share Image
“Wearing Nametags- On Yourself The purpose of wearing nametags in the first place is for people to see your name. Otherwise, why… — Susan C. Young Copy Share Image
“Getting into Sync People feel the most comfortable with and gravitate more quickly to the people with whom they are the most… — Susan C. Young Copy Share Image
“Using titles such as Mr., Mrs., Miss, Dr., etc. demonstrates respect. In previous generations, it was a social necessity and simply good… — Susan C. Young Copy Share Image
“5 Reasons to Develop the Power of the Pause. It . . . 1. encourages your communication partner to express their thoughts… — Susan C. Young Copy Share Image
“The Gift of Gab She continued by saying, “Many people dismiss small talk as being a waste of time. If you think… — Susan C. Young Copy Share Image
“ASK YOURSELF: • Have you pondered a question and someone ironically shows up with the answers? • Have you ever been thinking… — Susan C. Young Copy Share Image
“Delicious Dialogue “We’ve all known the proverbial conversation hog who dominates a discussion and pays little notice to another person’s input. They’re… — Susan C. Young Copy Share Image
“To master The Art of First Impressions for Positive Impact, it is imperative to understand some basic personality differences so that you… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share