Customer satisfaction is worthless. Customer loyalty is priceless. — Jeffrey Gitomer Copy Share Image
One customer well taken care of could be more valuable than $10,000 worth of advertising. — Jim Rohn Copy Share Image
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. — Mahatma Gandhi Copy Share Image
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves — Steve Jobs Copy Share Image
Being on par in terms of price and quality only gets you into the game. Service wins the game. — Tony Alessandra Copy Share Image
If I am selling to you, I speak your language. If I am buying, dann müssen sie Deutsch sprechen. — Willy Brandt Copy Share Image
Good service leads to multiple sales. If you take good care of your customers, they will open doors you could never open… — Jim Rohn Copy Share Image
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong. — Don Porter Copy Share Image
You cannot improve one thing by 1000% but you can improve 1000 little things by 1%. — Jan Carlzon Copy Share Image
It's much harder to provide a great customer service than I would have ever realised. It's much more art than science in… — David Yu Copy Share Image
Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a… — Tony Hsieh Copy Share Image
In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we… — Azim Premji Copy Share Image
Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day.… — Howard Schultz Copy Share Image
Big Government is erecting a panopticon state - one that sees everything, and regulates everything. It’s great “customer service,” except that you… — Mark Steyn Copy Share Image
Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more… — Jim Bush Copy Share Image
One way Groupon hopes to gain an edge is by using software to learn about its members so it can deliver more… — Daniel Lyons Copy Share Image
An efficient bartenders first aim should be to please his customers, paying particular attention to meet the individual wishes of those whose… — Jerry Thomas Copy Share Image
Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge.… — Jeffrey Gitomer Copy Share Image
The complaining customer represents a huge opportunity for more business. — Zig Ziglar Copy Share Image
The longer you wait, the harder it is to provide outstanding customer service. — Bill Davidow Copy Share Image
McDonald's is a people business, and that smile on that counter girl's face when she takes your order is a vital part… — Ray Kroc Copy Share Image
Great customer service does not come by chance. It is the result of training and ensuring there are enough assistants to serve… — Theo Paphitis Copy Share Image
Providing great customer service is the most natural activity in the world. It’s fun to help others because it feels good. — Kevin Stirtz Copy Share Image
