“Do you approach people with a heart of service or with a hidden agenda? Make no mistake, will feel your intentions, even… — Susan C. Young Copy Share Image
“It is easier to do business and work with people who are most like ourselves.” — Susan C. Young Copy Share Image
“If people would read more of these humor books, they wouldn’t need all those self-improvement books!” — Susan C. Young Copy Share Image
“Expressing and demonstrating genuine interest for people can connect you on levels you may never have imagined.” — Susan C. Young Copy Share Image
“Developing your emotional intelligence will allow you to explore new depths of understanding in yourself and others.” — Susan C. Young Copy Share Image
“Emotional intelligence will give you insight as to why people behave as they do and assist you in areas which you may… — Susan C. Young Copy Share Image
“Emotional intelligence marks one’s ability to perceive, understand, control, and evaluate his or her emotions.” — Susan C. Young Copy Share Image
“Absolutely everything associated with your success is relationship based and emotionally connected. Developing your emotional intelligence is one of the wisest action… — Susan C. Young Copy Share Image
“Identifying, developing, and connecting on these points of reference will provide you with a rich resource of information from which to engage… — Susan C. Young Copy Share Image
“We all have an innate desire to feel important, be special, and feel appreciated. Considering the universal drive to have those needs… — Susan C. Young Copy Share Image
“Life wasn’t meant to be so serious. Enjoy life, be fun, spend time with people who make you happy, widen that smile,… — Susan C. Young Copy Share Image
“We all have individual ideas and agendas for managing our days and our lives. However, it is when we foster a sense… — Susan C. Young Copy Share Image
“Find Your Funny Bone . . . Life provides plenty of material for things for you to laugh at. Seek irony, coincidence,… — Susan C. Young Copy Share Image
“I have noticed generational humor exists as well. Since our frames of reference and cultural influences vary, there is a lot of… — Susan C. Young Copy Share Image
“What gives you your sense of importance and makes you feel special? Who and what bring out the best in you? What… — Susan C. Young Copy Share Image
“Don’t try to make a joke just to make a joke. Sometimes, as human beings, we so want to fit in and… — Susan C. Young Copy Share Image
“Finding commonality with another person can help you create an instant bond by transcending social differences and going straight to creating rapport.… — Susan C. Young Copy Share Image
“When the people we meet demonstrate that their presence brings value, consideration, or contribution, we are much more likely to be open,… — Susan C. Young Copy Share Image
“The romantic notion of "opposites attract" works well in fairy tales. However, science proves that "like attracts like" for healthy communication and… — Susan C. Young Copy Share Image
“Expand Your Repertoire . . . Professional humorists and comedians, like Jeanie Robertson, maintain joke files filled with assorted topics, anecdotes, and… — Susan C. Young Copy Share Image
“In our high-tech world today, there are unlimited ways with which you can search for people, places, and events to connect you… — Susan C. Young Copy Share Image
“Instant Access “When my twins were born, I moved abruptly from being a professional career woman to a full-time, stay-at-home mom. The… — Susan C. Young Copy Share Image
“Mary Kay Ash, the founder of the Mary Kay Cosmetic empire, taught her teams that most people have a sign hanging around… — Susan C. Young Copy Share Image
“13 Ways to Make Other People Feel Important 1. Ask people questions about themselves, their interests, their families, their passions and their… — Susan C. Young Copy Share Image
“Professional Networking “The first week I lived in Madison, WI, I sought a local chapter meeting for ATD (Association for Training Development).… — Susan C. Young Copy Share Image
“This insightful quote I once heard stays with me: “Tell me what gives you your sense of importance and I will tell… — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living… — Susan C. Young Copy Share Image
“When I was a young and aspiring speaker, I sought mentorship from a man who had been a Dale Carnegie trainer for… — Susan C. Young Copy Share Image
“Humor lightens our spirits, comforts us through the challenge, brings people together, and helps us to remember the positive sides of life.… — Susan C. Young Copy Share Image
“In The Art of Connection, you will learn simple, yet powerful ways to build trust and rapport for connecting with ease. By… — Susan C. Young Copy Share Image
“Watch, Listen, & Learn . . . Broaden your sense of humor by watching funny movies and shows, reading funny books, visiting… — Susan C. Young Copy Share Image
“How's your humor? What can you do to have more humorous lines to use in the right place at the right time?… — Susan C. Young Copy Share Image
“Follow your heart, but take your brain with you!" After buying an armload of funny books filled with clean jokes, one-liners, and… — Susan C. Young Copy Share Image
“Along with the "Law of Attraction" there is also an "Attractor Factor" for easily building camaraderie and commonality for making a positive… — Susan C. Young Copy Share Image
“Know your audience! With the high level of cultural sensitivity these days, it is often better to err on the side of… — Susan C. Young Copy Share Image
“UN-Impressives • Lying. • Bragging. • Gossiping. • Cursing and using foul language. • Making self-deprecating comments. • Regularly expressing worry and… — Susan C. Young Copy Share Image
“When people are like you, conversations flow naturally and feel more relaxed, don’t they? You know what to say, how to talk,… — Susan C. Young Copy Share Image
“People love to be happy, enjoy a hearty laugh, and simply have fun. When you’re happy, everything feels right in the world… — Susan C. Young Copy Share Image
“Encourage others to talk about themselves by asking questions and listening with genuine interest. Demonstrating such mutual respect will make you all… — Susan C. Young Copy Share Image
“Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, you’ll need… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share