Amazon has done something for all of retail, which is resetting the customer expectations about how quickly and easily you can get… — Mary Dillon Copy Share Image
Wal-Mart impoverished its own customer base. Google is facing exactly the same issue long-term, although not yet. — Jaron Lanier Copy Share Image
Success begets success in terms of customer deployments and having truly happy customers. — Aneel Bhusri Copy Share Image
I think the millions of people who had been able to renegotiate their mortgages so they are paying lower interest rates are… — David Axelrod Copy Share Image
“Put simply entrepreneurs work in the results economy whereas most other people work in the time and effort economy .” — Allan Dib Copy Share Image
I don't think anyone would argue with the notion that there have been serious abuses on Wall Street. — Andrew Cuomo Copy Share Image
Are there challenges? Absolutely. But in aggregate, this is a very strong and valuable company. — Anonymous Copy Share Image
“When buyers don’t know anything about your brand, they use your price as a strong indication of quality.” — Marlene Jensen Copy Share Image
Too many companies want their brands to reflect some idealised, perfected image of themselves. As a consequence, their brands acquire no texture,… — Richard Branson Copy Share Image
In order to understand the stock market we have to realize that, like anything enormous and inert, it's fundamentally stable, and, like… — Mickey Rourke Copy Share Image
I think whether it's a good idea or not to take the startup plunge comes down to the responsibilities of the individual.… — Chieh Huang Copy Share Image
When I started losing business to salespeople who were using used-car salesmen kind of tactics, I realized I can't ignore the EQ… — Walter O'Brien Copy Share Image
“When he had explained why investors who wanted low risk and moderate returns should put their capital into national debt shares, Daisy… — Lisa Kleypas Copy Share Image
After a long period in which the desired direction for inflation was always downward, the industrialized world's central banks must today try… — Ben Bernanke Copy Share Image
You can demonize Goldman Sachs all you want, and I'm sure there are reasons to do it. But the real pressure is… — John Wells Copy Share Image
A lot of companies think sales is, like, a necessary evil. Sales is really the most noble part of the business because… — Greg Gianforte Copy Share Image
Nowhere does history indulge in repetitions so often or so uniformly as in Wall Street. When you read contemporary accounts of booms… — Edwin Lefevre Copy Share Image
“The true investor scarcely ever is forced to sell his shares, and at all other times he is free to disregard the… — Benjamin Graham Copy Share Image
The possibility that stock value in aggregate can become irrationally high is contrary to the hard-form "efficient market" theory that many of… — Charlie Munger Copy Share Image
If government manages to establish paper tickets or bank credit as money, as equivalent to gold grams or ounces, then the government,… — Murray Rothbard Copy Share Image
Ultimately, strong branding is not just a promise to our customers,to our partners, to our shareholders and to our communities;it is also… — Carly Fiorina Copy Share Image
Always treat your employees exactly as you want them to treat your best customers. You can buy a person's hand, but you… — Stephen Covey Copy Share Image
The feeling is that the end game is in play for Iraq and we saw this yesterday, but the reality is that… — John Smith Copy Share Image
As an entrepreneur, it's easy to feel ownership over every aspect of your business because you're putting your reputation, your money, and… — Sallie Krawcheck Copy Share Image
A complaint is a unique opportunity to strengthen the relationship with the client. — Kevin Kelly Copy Share Image
This customer service person doesn't understand that this bill was paid and I am not going to pay it again. — Jon Jones Copy Share Image
You have to be intellectually honest with yourself and others. In my judgment, all great investors are seekers of truth. — Michael Steinhardt Copy Share Image
Put your consumers in focus, and listen to what they're actually saying, not what they tell you. — Daniel Ek Copy Share Image
“I think the biggest mistake salespeople make is they pretend they’re not salespeople but a consultant. The word changes, but the people… — Timi Nadela Copy Share Image
Trade small because thats when you are as bad as you are ever going to be. Learn from your mistakes. — Richard Dennis Copy Share Image
“If you're not paying for something, you're not the customer; you're the product being sold.” — Anonymous Copy Share Image
Early in a startup, product decisions should be hunch driven. Later on, product decisions should be data driven. — Fred Wilson Copy Share Image
Selling - at its core - is not a business transaction. It is first and foremost the forging of a human connection. — Bob Burg Copy Share Image
I would say that financial markets are very inefficient, and capable of extremes of being completely dysfunctional. — Jeremy Grantham Copy Share Image
We next consider the rule that the investor does or should consider expected return a desirable thing and variance of return an… — Harry Markowitz Copy Share Image
Leave no stone unturned to help your clients realize maximum profits from their investment. — Anonymous Copy Share Image
The big question is: When will the term structure of interest rates change? That's the question to be worried about. — Ray Dalio Copy Share Image
You pick what your customers want, not what your entrenched business model may require you to do. — Marc Randolph Copy Share Image
Marketing is all about providing information that will heighten someone's anticipated and real pleasure. — Dan Ariely Copy Share Image
Most of our customers want something glamorous. They want to be looked at, but not for the wrong reasons. — Jenny Packham Copy Share Image
