Whether you sell hamburgers or computers, we’re all in the customer service business. Our goal must be to exceed our customers’ expectations… — Dave Thomas Copy Share Image
“This makes image a problem for retailers, owing to the broad positioning they must adopt. To” — Greg Thain Copy Share Image
Venture capital is about capturing the value between the startup phase and the public company phase. — Fred Wilson Copy Share Image
Systems don't need to be changed. The trick is for a trader to develop a system with which he is compatible. — Ed Seykota Copy Share Image
What's happening internally is eventually what will take AOL back to being a growth company. — Tim Armstrong Copy Share Image
The market is always making mountains out of molehills and exaggerating ordinary vicissitudes into major setbacks. — Benjamin Graham Copy Share Image
The need to communicate effectively with your customers will come up again and again. — Bill Gates Copy Share Image
Don't do a startup unless you're ideologically driven to make it succeed beyond the economic motivation. — Balaji Srinivasan Copy Share Image
Sometimes a creditor is willingto do this as a bargaining point - you give the creditor cash in hand, it gives you… — Jean Chatzky Copy Share Image
If you have credit card debt and credit card companies continue to close down the cards, what are you going to do?… — Suze Orman Copy Share Image
However, in spite of the general perception that monetary policy should be conducted so as to avert deflation, a central bank cannot… — Toshihiko Fukui Copy Share Image
While markets are supposed to ensure transparency by showing orders to everyone simultaneously, flash orders are currently allowed because of a loophole… — Charles Duhigg Copy Share Image
I may play a total madman on TV, but I'm really just a very unbalanced guy at home. However, when it comes… — Jim Cramer Copy Share Image
The financial crisis and the Great Recession demonstrated, in a dramatic and unmistakable manner, how extraordinarily vulnerable are the large share of… — Janet Yellen Copy Share Image
I pretty much believe, as everyone in the B Team does, that business must succeed beyond the bottom line. More important than… — Guilherme Leal Copy Share Image
A file-sharing service and a hedge fund are essentially the same things. In both cases, there's this idea that whoever has the… — Jaron Lanier Copy Share Image
If you ask why start-ups outperform established enterprises when it comes to catching the next wave, the answer is that they are… — Geoffrey Moore Copy Share Image
We are seeing a lot of cases where the startups are writing the term sheet, dictating the terms, selling common stock instead… — Naval Ravikant Copy Share Image
“But what if the great secret insider-trading truth is that you don't ever get over the biggest losses in your life? Is… — Anne Lamott Copy Share Image
Inflation, especially a slow steady rise in prices, encourages producers, because it means that they can commit themselves to costs of production… — Carroll Quigley Copy Share Image
One of my favorite patterns is the tendency for the markets to move from relative lows to relative highs and vice versa… — Jack D. Schwager Copy Share Image
“Just maintain such an intent, 'It will be great if customers come!' Thereafter, do not strain yourself in vain. To maintain regularity… — Dada Bhagwan Copy Share Image
“Price-matching tactics can also curb the price-cutting zeal of the competition and restore order and profits. In one example, Big Star, a… — Greg Thain Copy Share Image
Somebody once told me, ‘Manage the top line, and the bottom line will follow.’ What's the top line? It's things like, why… — Steve Jobs Copy Share Image
“As a sales professional you do work that other people can't or won't do. That makes you special!” — Gary Winterburn Copy Share Image
In many situations today, you can make far more than the spread by holding onto the acquirer's stock after the transaction is… — John Paulson Copy Share Image
There are only two things in a business that make money - innovation and marketing, everything else is cost. — Peter Drucker Copy Share Image
Being an entrepreneur doesn't make you a rich tycoon and being an innovator doesn't mean that you're successful. It just means that… — Lana Del Rey Copy Share Image
Many businesses in an investment bank, not only at UBS, are structurally a loss leader, so they don't pay for the cost… — Sergio Ermotti Copy Share Image
What is the one bright spot on the entire horizon that would give someone an opportunity to be retrained to learn new… — Paul Zane Pilzer Copy Share Image
Broadband gives small businesses the opportunity to broaden their customer base and reduce their overheads through e-commerce platforms. — Hamadoun Toure Copy Share Image
Investment decisions and personal decisions don't wait for the picture to be clarified. — Andy Grove Copy Share Image
The by-product of fewer technical support issues is also an increase in customer satisfaction, which can be reflected in reduced subscriber churn. — Patrick Fitzgerald Copy Share Image
Customers want brands that are narrow in scope and distinguishable by a single word, the shorter the better. — Al Ries Copy Share Image
When I started selling air conditioners early on, customers were willing to pay an extra 200 yuan to buy from Suning. Why?… — Zhang Jindong Copy Share Image
Every once in a while, the market does something so stupid it takes your breath away — Jim Cramer Copy Share Image
Companies prefer to put money in the pockets of shareholders or to hoard cash rather than to raise wages or invest. — Mariana Mazzucato Copy Share Image
At the end of the day, it's not a normal condition to have interest rates at zero. — Lloyd Blankfein Copy Share Image
If you don't talk to your customers, how will you know how to talk to your customers? — Will Evans Copy Share Image
I do sense that the financial system is under the gun. In order to keep our system and economies moving globally, there's… — Henry Kaufman Copy Share Image
