“She is so secure in her beautifully imperfect self that she would welcome you with open arms, no judgment, and complete acceptance.” — Susan C. Young Copy Share Image
“When you begin conversations with confidence and listen attentively, you will become more flexible and adaptable in most any situation.” — Susan C. Young Copy Share Image
“Don't you love the sense of personal power you feel when you've got your act together? When your life is in order,… — Susan C. Young Copy Share Image
“What are those behaviors that make us take pause to think twice about a person’s trustworthiness? Guarded body language, lack of eye… — Susan C. Young Copy Share Image
“Become a thought leader by taking an idea, belief, or process and turning it inside-out and upside-down. Bust beyond the box and… — Susan C. Young Copy Share Image
“To remember people’s names, introduce a “Just-Met” to someone else—Introduce your newfound acquaintance or friend to someone else. As you share her… — Susan C. Young Copy Share Image
“As the saying goes, "Smile and the world smiles with you, cry and you cry alone.” Smiling is a universal symbol of… — Susan C. Young Copy Share Image
“The Art of First Impressions for Positive Impact is based on the premise that when you become self-aware and learn how to… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, start small. Taking small, consistent steps for calculated risks will help you test your footing. Once you… — Susan C. Young Copy Share Image
“There are differing opinions as to whether charisma and charm are innate qualities which we are born with or learned personality styles.… — Susan C. Young Copy Share Image
“Is there overlap and similarity among personality profile assessments? Absolutely! Although each assessment packages information differently, you will recognize the common threads… — Susan C. Young Copy Share Image
“International speaker and business consultant Jill Konrath authored the book, How to Sell to Big Companies. Jill shares that when sales people… — Susan C. Young Copy Share Image
“It is not unusual for people to believe that their way is the best way—that they are right and everyone else is… — Susan C. Young Copy Share Image
“What gives you your sense of importance and makes you feel special? Who and what bring out the best in you? What… — Susan C. Young Copy Share Image
“Humor lightens our spirits, comforts us through the challenge, brings people together, and helps us to remember the positive sides of life.… — Susan C. Young Copy Share Image
“There are times when eye contact can move to the dark side and become creepy, hostile, rude, or condescending. When it is… — Susan C. Young Copy Share Image
“When you strive to become a conversational chameleon, you can more swiftly adapt to your environment and surroundings for your own safety,… — Susan C. Young Copy Share Image
“When you graciously accept something from someone else, you are giving to them in return. By accepting their gift, you're allowing them… — Susan C. Young Copy Share Image
“How you accessorize your wardrobe can transform the plainest outfit into a dazzling, unforgettable impression. It can be the mark of your… — Susan C. Young Copy Share Image
“Think of fun ways you can connect with your business or social circles. When you’re with your tribe—or like-minded people—they’ll laugh and… — Susan C. Young Copy Share Image
“Making a great first impression is not an accident, and with a little planning, experimentation, and application, you can transform your style,… — Susan C. Young Copy Share Image
“To gain greater understanding, clarity, and awareness, you must become aware of your values and beliefs. Think of a triangle or an… — Susan C. Young Copy Share Image
“Making money and being prosperous is a wonderful place to be, but not at the expense of your ethics, integrity, and reputation.… — Susan C. Young Copy Share Image
“Gracious pride is a powerful motivator and an exceptional quality. It drives a person to strive for excellence, keep promises, not give… — Susan C. Young Copy Share Image
“Be and Do what it takes to Have superb results. Nurture a mindset that works for you, rather than against you. Your… — Susan C. Young Copy Share Image
“To remember people’s names, “Write it Down! —Whether you write their name down on the back of a card, a receipt, a… — Susan C. Young Copy Share Image
“Wouldn’t you like to arrive to any event or situation with a sense of confidence and ease that things are as they… — Susan C. Young Copy Share Image
“As with art, first impressions are not rigid or carved in stone. Rather they are agile and adaptable, depending on the inspiration,… — Susan C. Young Copy Share Image
“Passionate people are great about discovering what lights their fire and going for it. They might be encouraged by others who share… — Susan C. Young Copy Share Image
“Since non-verbal signals have five times the impact of verbal signals, paying attention to the image you are projecting is crucial to… — Susan C. Young Copy Share Image
“Social synchronicity will help you stay open-minded regarding coincidence and serendipity. It is worth considering whether people are showing up in your… — Susan C. Young Copy Share Image
“If you can establish yourself in the community as a giver, those people with whom you associate yourself will extend your branding… — Susan C. Young Copy Share Image
“Be aware, putting on a poker face can backfire during your first impressions because it can make people uncomfortable and make you… — Susan C. Young Copy Share Image
“Active listening is not only a matter of making yourself available to hear someone talk, but it is showing the sender, physically,… — Susan C. Young Copy Share Image
“When a person is focused completely on self it is nearly impossible to be mindful of others at the same time. That… — Susan C. Young Copy Share Image
“It can't be taught to all, but people who deliver exceptional work, merely by relaying their passion through what they say and… — Susan C. Young Copy Share Image
“Dignity is a quiet strength which reflects your deep honor and self-respect. It is a gracious pride without narcissistic projection and portrays… — Susan C. Young Copy Share Image
“When you are genuinely interested, your authenticity reveals itself in your body language, attitude, facial gestures, eye contact, and overall responsiveness.” — Susan C. Young Copy Share Image
“Your first impressions will often occur within a limited window of opportunity—and if you blow it— the opportunity may be lost forever.” — Susan C. Young Copy Share Image
“Understanding a wide range of personalities will help improve your communication, connection, and engagement not only at work, but in your relationships… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share
