“Developing your emotional intelligence will allow you to explore new depths of understanding in yourself and others.” — Susan C. Young Copy Share Image
“Dignity is an inherent value and human virtue which represents the best of mankind.” — Susan C. Young Copy Share Image
“Think about the things in life that elicit passion in you and make you happy.” — Susan C. Young Copy Share Image
“It's simple. You enrich your life when you enrich the lives of others.” — Susan C. Young Copy Share Image
“When we are deeply passionate about something, the obstacles or challenges are diminished by sheer will and desire.” — Susan C. Young Copy Share Image
“Redesign, renew, and recharge your brand.” Decide what value you bring to others and give it.” — Susan C. Young Copy Share Image
“Dumb luck and flying by the seat of your pants can only get you so far in life.” — Susan C. Young Copy Share Image
“Our modern-day society is often so consumed with external appearances that living a virtuous life may sound boring and dull. However, the… — Susan C. Young Copy Share Image
“Regardless of the venue, there are skills you can learn and special qualities you can adopt which can help you optimize social… — Susan C. Young Copy Share Image
“To help get your creative juices flowing, you might look online at lists of the "best taglines ever." Their branding ideas are… — Susan C. Young Copy Share Image
“Being “out of sync” can be exasperating. Seek to synchronize to increase your chances for success and positive outcomes. Just because your… — Susan C. Young Copy Share Image
“When beginning a conversation, ask the other person, “Do you have time to speak right now?” If they say no, you can… — Susan C. Young Copy Share Image
“Put in the time. To position yourself as an expert, practice, apply, experiment, volunteer, and work within your area of knowledge to… — Susan C. Young Copy Share Image
“The word “brand” has now taken an individualized and highly personalized shift toward how you are perceived in the minds of others.” — Susan C. Young Copy Share Image
“So, how can you move beyond awkward silence with virtual strangers to becoming new friends? By asking great questions! Once a few… — Susan C. Young Copy Share Image
“Most people are familiar with the rich, resonant tones of James Earl Jones and Morgan Freeman. Their signature voices bring strength, authority,… — Susan C. Young Copy Share Image
“Don't you love meeting an approachable person? They roll out the proverbial “welcome mat.” Their energy and engaging openness make us feel… — Susan C. Young Copy Share Image
“It is unimpressive to speaking rudely to others. Often, all we need to do to ensure that we do not launch into… — Susan C. Young Copy Share Image
“Different Strokes for Different Folks “First things first—differences abound! Race, creed, color, gender, national origin, handicap, age, familial status, socio-economics, education, politics,… — Susan C. Young Copy Share Image
“Presenting “Mix, Mingle & Glow” in a social context is a lovely way to describe how you can make a great first… — Susan C. Young Copy Share Image
“Expand Your Repertoire . . . Professional humorists and comedians, like Jeanie Robertson, maintain joke files filled with assorted topics, anecdotes, and… — Susan C. Young Copy Share Image
“Let Sleeping Dogs Lie When I hear someone expressing an adamant opinion which is diametrically opposed to my own, I have a… — Susan C. Young Copy Share Image
“In our high-tech world today, there are unlimited ways with which you can search for people, places, and events to connect you… — Susan C. Young Copy Share Image
“Extend Invitations "How many times have you sat at home alone feeling jealous or sad that you were not invited to a… — Susan C. Young Copy Share Image
“Business Cards “Do you attend events where business cards are exchanged in a networking environment? My friend Brian Haugen is a networking… — Susan C. Young Copy Share Image
“The Warm Welcome of Hospitality. Walt Disney World is the epitome of world-class customer service. Employees must be hyper-vigilant of spatial orientation… — Susan C. Young Copy Share Image
“Get in the Game “As soon as you say something can’t be done, you will be passed by a person who is… — Susan C. Young Copy Share Image
“Memory Makes Magic Happen “Have you ever been away from someone for a while and when you are reunited after a long… — Susan C. Young Copy Share Image
“11 Ways to Be More Engaged 1. Care about others. 2. Be 100 percent in the moment. 3. Keep focus on the… — Susan C. Young Copy Share Image
“Uh-Oh . . . One year I was the guest speaker at an annual conference. The person who coordinated the agenda mistakenly… — Susan C. Young Copy Share Image
“Who are we the most comfortable with? People who are the most like us! The “Similarity-Attraction Hypothesis” (Newcomb, 1956) found that similar… — Susan C. Young Copy Share Image
“Homework doesn’t end when you receive a diploma. Often, it's just the beginning of your learning.” — Susan C. Young Copy Share Image
“Self-confident people are proud of their accomplishments, but can remain humble without bragging.” — Susan C. Young Copy Share Image
“Poor habits can invalidate your credibility and undermine your success in all areas.” — Susan C. Young Copy Share Image
“Active listening is one of the best services a company can provide.” — Susan C. Young Copy Share Image
“To say your mindset is critical to your success is a gross understatement—it is the underpinning!” — Susan C. Young Copy Share Image
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share Image
“Being brave requires taking deliberate action and doing something new that stretches you beyond your comfort zone.” — Susan C. Young Copy Share Image
“For others to be generous it requires that a person accept their generosity for the cycle to be completed.” — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share