“Use simple words everyone knows, then everyone will understand.” — Winston Churchill Copy Share Image
“Rather than allowing your failures to define you, learn from your experience to do better next time.” — Susan C. Young Copy Share Image
“A positive attitude will stimulate creative thinking and constructive problem-solving.” — Susan C. Young Copy Share Image
“Smile generously at others and you may find that their smiles are returned right back to you.” — Susan C. Young Copy Share Image
“When you come to life from a heart of service, you may be surprised by the blessings you will receive in return.” — Susan C. Young Copy Share Image
“Love can extend far beyond the people whom we know and it makes us a part of something much greater than ourselves.” — Susan C. Young Copy Share Image
“Knowledge imparts a sense of authority. It will help you stand out and give you an edge over your competition.” — Susan C. Young Copy Share Image
“Arriving on time for your engagements demonstrates preparation, respect, integrity, and enthusiasm, all of which serve to make a positive impression on… — Susan C. Young Copy Share Image
“A quality education prepares you to make a living, make better choices, and have more doors open as you build a solid… — Susan C. Young Copy Share Image
“Emotion is energy in motion; therefore, different states of mind, perceptions, and feelings can all result in different electromagnetic frequencies. How can… — Susan C. Young Copy Share Image
“The Broaden-and-Build Theory in Positive Psychology suggests that positive emotions initiate upward spirals of positivity which contribute to our optimal well-being. It… — Susan C. Young Copy Share Image
“The space between meeting a stranger and making a new friend can be a short distance or a gaping chasm. By understanding… — Susan C. Young Copy Share Image
“The bottom line is that, as human beings, we all crave belonging and connection. This only happens when trust is established and… — Susan C. Young Copy Share Image
“Identifying, developing, and connecting on these points of reference will provide you with a rich resource of information from which to engage… — Susan C. Young Copy Share Image
“Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses… — Susan C. Young Copy Share Image
“Considerations & Exceptions for Impressive Handshakes • Be mindful of a person’s age; be tender with arthritic hands. In that case, a… — Susan C. Young Copy Share Image
“Being Nice Has Its Limitations. While you will certainly attract more bees with honey, there are times when being nice can backfire.… — Susan C. Young Copy Share Image
“Discretion & Good Judgment . . . The flagrant lack of decorum, reckless behavior, and poor judgment exhibited in our world today… — Susan C. Young Copy Share Image
“Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships… — Susan C. Young Copy Share Image
“I am so completely transparent with my heart on my sleeve, I've never had a good poker face my entire life! The… — Susan C. Young Copy Share Image
“To position yourself as an expert, learn everything you can about a subject. Develop your knowledge: read books, attend classes, listen to… — Susan C. Young Copy Share Image
“Becoming an expert not only establishes you as a leader in your field, it will make you a trusted resource that people… — Susan C. Young Copy Share Image
“Lenee's aunt is a master conversationalist who can enter a party of strangers and leave with a handful of new best friends.… — Susan C. Young Copy Share Image
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean… — Susan C. Young Copy Share Image
“I am a very lucky lady that my life partner, Daniel, is a true-blue Southern gentleman. Watching him in action not only… — Susan C. Young Copy Share Image
If someone were to ask whether communications skills or meekness is most important to a marriage, I'd answer meekness, hands down. You… — John Bytheway Copy Share Image
“Confession. Years ago, I was invited to a cocktail party for an Asian-American networking group. As I introduced myself to a Japanese… — Susan C. Young Copy Share Image
“Take the initiative to introduce yourself. One morning I was sitting on a bike in a spinning class at my gym. There… — Susan C. Young Copy Share Image
“ Communication Skills and Career Success Many people with social anxiety make the unfortunate mistake of assuming that if they communicate very… — Jonathan Berent Copy Share Image
“Bull in a China Shop The metaphor “bull in a china shop” appropriately describes how a clumsy (or socially awkward) person can… — Susan C. Young Copy Share Image
“ASK YOURSELF: How can you utilize active listening to provide sensational customer service? How will this help resolve complaints from unhappy customers?… — Susan C. Young Copy Share Image
